June 2019
Customer Challenge: The company does pipeline inspections for sewers/municipalities. They were looking for a system that was cost-effective and easy to implement. They want the system to help them manage: assets, asset history, work orders, maintenance requests, reporting and they don’t have any mobile access.
Success Solution: Not having mobile access, it was important that information was updated as quickly as possible. We walked them through the various tools that would help them improve their current processes and manage the applications that they were looking for. They saw a huge benefit in the work order feature giving multiple employees access to update and store all of their information into one work order. A big plus was the comprehensive list of reports that gave them the ability to manage and transfer their data into meaningful reports. As we walked them through the features and implementation process, they could see the benefits of using eWorkOrders CMMS software solution to manage their assets.