What is a CMMS?

 

What is CMMS?

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Computerized Maintenance Management System (CMMS) software, also known as Enterprise Asset Management (EAM) software, is a powerful software solution that gives maintenance managers the tools to manage an organization’s data for maintenance operations, This advanced technology centralizes critical maintenance information, automates workflows, and optimizes asset performance across industries. CMMS software empowers organizations to streamline work order management, implement preventive maintenance strategies, inventory workflows, safety compliance, expenses and make data-driven decisions.

Understanding CMMS Components

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CMMS stands for Computerized Maintenance Management System. This powerful software solution revolutionizes how organizations manage their maintenance operations and assets. Let’s break down what each part of CMMS means:

Computerized

CMMS utilizes digital technology to centralize maintenance data and allows users to input, manage, and store data in a computer database. This gives users the ability to manage their data for real-time updates, data analysis, and remote access.

cmms roiMaintenance

The primary focus is the managing, planning, and maintaining of an organization’s resources and assets so that production proceeds effectively and no money is wasted due to inefficiency. Maintenance is the everyday tasks users perform when using a CMMS, such as work orders, scheduling and prioritizing things for repair, allocating resources, preventive maintenance scheduling, managing inventory, costs, regulatory compliance, and the list goes on. A CMMS software solution provides users with the tools to better manage maintenance tasks and improve communications.

Management

CMMS provides tools for the efficient management of maintenance tasks, resources, and data. Maintenance Management is the most important role of Computerized Maintenance Management System (CMMS) software. CMMS gives users deep insight into their maintenance needs with detailed work order schedules, reliable reports, dashboards, inventory deadlines, and levels. CMMS cuts down the overhead of maintenance management by allowing organizations to access and retrieve accurate data and make competent decisions.

System

The system is a combination of a set of integrated devices and capabilities that are designed to receive, process, manage, and present information in a user-friendly and meaningful format. A Computerized Maintenance Management System (CMMS) is the best software solution that reduces costs, saves time, and allows users to complete maintenance jobs efficiently. CMMS packages can produce status reports and documents giving details or summaries to analyze maintenance activities. eWorkOrders CMMS makes it easy to manage work orders, preventive maintenance tasks, assets, purchase orders, fleet, inventory levels, and more. Visit our Features and Industries sections to learn more.

How does CMMS work?

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A Computerized Maintenance Management System (CMMS) works by providing a centralized digital platform to manage and streamline maintenance operations. Here’s a breakdown of how a CMMS typically functions:

Asset Management: The CMMS maintains a comprehensive database of all assets/equipment, including details like specifications, maintenance history, manuals, warranty information, and associated spare parts/inventory. This allows easy access to asset data for informed maintenance decisions.

Work Order Management: The core function of a CMMS is managing work orders for preventive and corrective maintenance tasks. Technicians can receive, prioritize, and complete work orders through the system, with access to relevant asset information and checklists. Managers can assign, track, and close out work orders centrally.

Preventive Maintenance Scheduling CMMS software enables the scheduling of recurring preventive maintenance tasks based on time, usage, or condition-based triggers. Automated work order generation ensures timely preventive maintenance.

Inventory/Spare Parts Management The CMMS tracks spare parts inventory levels and can automatically generate purchase orders when stock runs low, reducing downtime due to missing parts. Parts issuance and returns are also managed within the system.

Mobile Access Most modern CMMS solutions offer mobile capabilities that allow technicians to access asset data, receive/update work orders, and scan barcodes/QR codes directly from their mobile devices while out in the field, improving efficiency and productivity. The mobile functionality enables technicians to view and manage maintenance activities, access asset information, capture data, and stay connected to the CMMS system from anywhere, streamlining maintenance operations and reducing downtime.

Resource and Labor Management: The CMMS tracks employee skills, certifications, and availability, enabling efficient task assignment and crew assembly. It also facilitates shift organization, and performance monitoring, optimizing workforce utilization and maintenance operations.

Reporting and Analytics: CMMS software offers reporting capabilities to analyze maintenance data like costs, downtime, productivity, and key performance indicators (KPIs), enabling data-driven decisions for continuous improvement.

Integration and Automation: Advanced CMMS solutions can integrate with sensors, building management systems, and other software (ERP, EAM) to enable automated data capture, condition monitoring, and streamlined workflows.

In summary, a CMMS acts as a centralized digital hub, automating and optimizing maintenance processes through features like asset tracking, work order management, preventive maintenance scheduling, inventory control, mobile capabilities, and data-driven reporting/analytics

What is the difference between CMMS & EAM?

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A Computerized Maintenance Management System (CMMS) and anEnterprise Asset Management (EAM)system both play crucial roles in managing assets but differ in their scope and capabilities.

CMMS (Computerized Maintenance Management System):

Focus: Specializes in streamlining and managing maintenance tasks. It helps organizations plan, track, and execute maintenance activities efficiently.

Key Features: Includes tools for scheduling preventive maintenance, managing work orders, tracking asset performance, and overseeing inventory.

Purpose: Aims to enhance maintenance operations, reduce equipment downtime, and prolong asset lifespan.

EAM (Enterprise Asset Management):

Focus: Provides a broader asset management perspective, integrating maintenance with other key aspects like asset acquisition, lifecycle management, and financial oversight.

Key Features: Encompasses all CMMS functionalities while adding capabilities for managing asset performance, planning asset lifecycles, and ensuring regulatory compliance.

Purpose: Seeks to optimize the overall cost of ownership, improve asset efficiency, and align asset management with strategic business objectives.

In summary, CMMS is focused specifically on maintenance tasks, whereas EAM offers a more comprehensive approach that covers the full spectrum of asset management.

What are the benefits of CMMS?

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There are many advantages and benefits to implementing and using computerized maintenance management system software. One of the main benefits is having the ability to more effectively manage maintenance teams, contractors, resources and align their maintenance practices and tasks with other departments and business goals. Some of the main benefits include:

  • Automate Work RequestsManufacturing Directory
  • Manage Work Order And Facility Management Tasks
  • Service Request Customer Portal
  • Innovative Tools To Streamline Processes
  • ManagePreventive MaintenaceSchedules
  • Schedule And Assign Employees, Crews, And Shifts
  • IncreaseAsset\Equipiment Reliability
  • Extend Asset and Equipment Life
  • Reduced Equipment Downtime
  • Reduced Downtime
  • Control & Reduce Maintenance Costs
  • Improve Productivity
  • Improve Inventory Management
  • Meet Compliance & Safety Regulations
  • Easy Adoption To Changing Technologies
  • Extensive Reporting Features
  • Generate KPIs For Easy Analysis Of Your Maintenance Operations

What are the key features of eWorkOrders Solutions?

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A Computerized Maintenance Management System (CMMS) is a powerful tool that helps organizations streamline and optimize their maintenance operations across various aspects. By leveraging a CMMS, companies can effectively manage and enhance the following areas:

Resource Optimization

  • Efficient allocation of technicians and resources.
  • Tracking labor productivity and costs.

Asset Lifecycle Management

  • Centralized asset database and maintenance history.
  • Asset performance tracking and replacement planning.

Work Order Management

  • Automated work order generation and prioritization.
  • Preventive maintenance scheduling based on triggers.

Preventive Maintenance

  • Proactive maintenance strategies to reduce downtime.
  • Recurring task tracking and condition monitoring.

Inventory Management

  • Spare parts tracking and automated reordering.
  • Minimizing stock-outs and associated downtime.

Compliance and Audits

  • Comprehensive maintenance records for regulatory compliance.
  • Audit trails and inspection report generation.

Reporting and Analytics

  • Real-time visibility into operations and asset performance.
  • Customizable reports and dashboards for data-driven decisions.

Mobile Capabilities

  • Seamless remote access for technicians to view and update work order details, asset information, maintenance checklists, and capture multimedia data from their mobile devices, enabling real-time documentation and data entry while on the move.
  • Enhanced communication and collaboration through instant notifications, alerts, and real-time data synchronization between technicians, supervisors, and the central CMMS, resulting in faster response times, improved coordination, and efficient resolution of maintenance issues.

Condition Monitoring

  • Integration with sensors for real-time asset monitoring.
  • Predictive analytics and alerts for potential failure.

eWorkOrders’ Cybersecurity Excellence

eWorkOrders leads in CMMS security with:

  • Perfect 100/100 SecurityScorecard Rating.
    • SecurityScorecard score of 100 on a scale of 0 – 100.  This includes perfect scores in the following categories:

      • Network Security
      • DNS Health
      • Patching Cadence
      • Endpoint Security
      • IP Reputation
      • Application Security
      • Cubit Score
      • Hacker Chatter
      • Information Leak
      • Social Engineering
  • Robust, secure data centers with redundancy.
  • Comprehensive security measures:
    • Advanced network and endpoint protection.
    • Secure DNS and regular patching.
    • Continuous monitoring and threat prevention.
  • Third-party security assessments.
  • Commitment to industry standards compliance.

What Industries Use CMMS?

Our CMMS/EAM Supports All Industries

Click here to see what we can bring to your industry…

What is the Best CMMS Software?

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Category LeadersBest FunctionalityBest Ease Of UseBest Value

See why our customers consistently give us a 5-Star Rating:

Real Voices, Real Results: Hear from Our Customers

 

“eWorkOrders is super easy to learn and use! it is very easy to setup as well.  They provide excellent customer service. When I have a question or concern they respond within hours not days. That’s huge for me.”   

Maintenance Manager, Honda

 
 
 

“The eWorkOrders CMMS has streamlined many processes and improved productivity in the management of service requests, work orders, and communications between my team of  maintenance technicians and the restaurant GMs. 

Facilities Manager, McDonalds

 

 

” eWorkOrders have enabled our company to increase productivity and efficiency, integrate data with other systems, improve facility maintenance communications, streamline our business processes, and to perform continuous process improvement.  

CMMS Field Service Specialist, Natural Systems Utilities

 

Discover the Impact of Real Customer Stories

More Case Studies 

Yearly Cost Savings Of Over $500,000
Yearly Cost Savings Of Over $500,000
With the implementation of eWorkOrders automation and streamlining of our processes for work orders, inventory and labor our estimated cost savings have been over $500,000 over this past year. We have also input over 13,000 work orders that we now have a searchable record of that becomes of great value when we perform analysis and priceless when we use that record for proof to a governing body in the event of an accident. Read More
Saved Customer $150,000 A Year
Saved Customer $150,000 A Year
DTH Contracting Service saves over $150,000 a year. Before the implementation of eWorkOrders, the DTH team was managing multiple systems, with multiple platforms. With the eWorkOrders CMMS solution, they were able to organize and streamline processes, set up preventive maintenance schedules, manage labor costs and work within tight budgets. With one centralized system, productivity and efficiency had greatly increased. .Read More
Global Consolidation Of Information
Global Consolidation Of Information
eWorkOrders has not only met our initial goals but has exceeded them by far beyond our expectations. Customer satisfaction has reached new heights as maintenance technicians promptly respond to requests, bolstering the company’s reputation for impeccable service. The asset management challenges that once hindered growth and efficiency have been transformed into opportunities for optimization and strategic advancement. Read More


Next Steps

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To experience the full potential of eWorkOrders CMMS and see how it can revolutionize your maintenance operations, the next step is to schedule a free demo. During this personalized demonstration, you’ll have the opportunity to explore the software’s intuitive interface, powerful features, and customizable solutions tailored to your industry’s specific needs. Our expert team will guide you through the platform, showcasing how eWorkOrders can streamline your work order management, optimize preventive maintenance schedules, and enhance asset performance. To get started, simply schedule an appointment with our sales team to arrange your no-obligation demo.

Take the first step towards improved efficiency, reduced downtime, and significant cost savings by seeing eWorkOrders in action today!  

Resources

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CMMS Articles & Directories 

The Ultimate Library of Maintenance Checklists

Maintenance Terms & Definitions Glossary

Awards

Frequently Asked CMMS Software Questions (FAQs)

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What does CMMS stand for, and what is its primary purpose?

CMMS stands for Computerized Maintenance Management System. This system is designed to help organizations effectively coordinate their maintenance activities. Its main function is to collect and organize maintenance information, allowing businesses to manage their assets more efficiently, plan maintenance schedules, monitor work orders, and optimize the use of resources to keep operations running smoothly.

What are the key features of a typical CMMS software?

Key features of CMMS software typically include:

  • Work order management
  • Asset registry and lifecycle tracking
  • Preventive maintenance scheduling
  • Inventory and spare parts management
  • Resource and labor management
  • Reporting and analytics
  • Mobile accessibility for on-site maintenance

How is CMMS software different from Enterprise Asset Management (EAM) systems?

Although CMMS and EAM systems have overlapping features, EAM offers a broader scope. CMMS is mainly designed to handle maintenance tasks, while EAM covers the full lifecycle of assets, from procurement to disposal. EAM typically includes maintenance management as one of its features but extends its functionality to integrate with other business processes and provides more advanced tools for analyzing asset performance.

What are the key advantages of implementing CMMS software for an organization?

CMMS software provides several important benefits, such as:

  • Maximizing equipment uptime and ensuring reliable performance
  • Boosting efficiency and productivity in maintenance operations
  • Gaining better control over costs and optimizing resource use
  • Improving compliance with safety regulations and standards
  • Enabling informed decision-making based on real-time maintenance data
  • Enhancing communication and coordination among maintenance teams and other stakeholders
  • Prolonging asset lifespan through proactive and preventive maintenance practices

 


GetApp Category Leader Award for CMMS, Preventive Maintenance, Fixed Asset Management, Work Order, Fleet Maintenance, and Facility Management      #1 Rated Maintenance System for CyberSecurity      Capterra Shortlist Award for CMMS, EAM, Asset Tracking, Fixed Asset Management, Fleet Maintenance, Facility Management, Field Service Management, and Preventive Maintenance