Category Archives: About Us

Facilities Management | Restoring Dormant Facilities

June 2021

tips_article_restoring dormant facilities cmms
Importance of EAM

As we are slowly approaching the reopening of our economy and the reopening of buildings that have been dormant for a while, we are now starting the painful tasks of getting facilities operational and safe for employees and preparing for more aggressive inspections. Not only do you have to catch up on routine maintenance tasks, but there are also new specific precautions and safety guidelines you need to think about in preparing for the reopening of your facility. With the additional tasks and concerns related…Read more


eWorkOrders Customers – Happiest Users

May 2021

We’ve won Crozdesks happiest users badge! This is awarded to vendors with happy customers and lots of positive satisfaction.

eWorkOrders happy customers

Important Tips To Create A Successful SaaS Product

April 2021

SaaS eWorkOrders

“Once you have decided that you are going to build a SaaS, it is important that you include the following in your planning.

  1. A good understanding of the customers\business requirements.
  2. Define data security specifications.
  3. Design the disaster recovery process.
  4. Identify the appropriate team members, and their capabilities, that will be implementing the software.
  5. Design the data structure necessary to implement.
  6. Select the appropriate software for your back end and front end.
  7. Design the user interface with the customer’s needs in mind. Ensure if it is really easy to utilize.
  8. Customer support preparation.
  9. Determine Service Level Agreement (SLA) including turnaround time, etc.
  10. Documentation for the entire infrastructure.
  11. Customer training.
  12. Determine the best places to market your product and market it as much as possible.
  13. Listen to user feedback and use this to improve your offering.
  14. I feel the most ideal way to build a SaaS product is to incorporate it into a Computerized Maintenance Management Software (CMMS). The main reasons for using a CMMS SaaS are accessibility from anywhere using a computer, Smartphone, or mobile device, data security, and low total cost of ownership.

What are the goals of successful implementation?

Clearly defined and agreed to objectives.

Complete dedication and focus on the project plan.

Strategic flexibility.

Alignment of best practices.

A good understanding of the team’s capabilities and availability.

Continuous assessment.”

– Jeff Roscher, CEO of eWorkOrders
 

Read more


Camp Maintenance & The Power Of CMMS

March 2021

Give Your Campers The Best Camp Experience

summer camp maintenance

In preparing camps for opening, one of their primary concerns is meeting the COVID-19 guidelines, and the health, safety, and welfare of their campers, customers, user community, and employees. CAMPs are continuing to work quickly to meet extensive guidelines and provide the high level of support that their customers expect. 

From maintaining buildings, equipment, and acres of property packed with outdoor adventure activities and programs, there is a lot to maintain and keep track of to ensure the safety of campers and guests. Keeping things running smoothly, ensuring that areas and equipment are safe, having the ability to manage work orders, and ensuring that work orders are all being taken care of and responded to quickly, is extremely important. Having a system that is reliable, easy to use, and accessible from anywhere, and is reasonably priced is a must. Read more…


Enterprise service management: 7 trends to watch in 2021

December 2020

Jeff Roscher, President, eWorkOrders shares his vision with Enterprise Management Associates (EMA) of his vision for 2021.

Hybrid customer servicing evolves

The COVID-19 pandemic will likely transform the workplace for some time, and those changes will be reflected in how ESM is delivered, said Jeff Roscher, co-founder and president of eWorkOrders, which sells a computerized maintenance management system.

Customers can now put service requests in using a web-based interface, he said. They can easily check the status of their requests and get notifications when the jobs have been completed.

“Less contact and less interaction with people are going to be the new way of doing things.”
Jeff Roscher

Website:  https://eworkorders.com/        

Read more:   https://techbeacon.com/enterprise-it/enterprise-service-management-7-trends-watch-2021


Join Family Business World TV in a live Interview with Jeff Roscher of eWorkOrders

November 2020

jeff rosher interview cmms

December 2020 Update:

If you missed the live broadcast, you can see the recording at https://rvntv.tv/family-business-world-39/?channel=family-business-world  

Family Business World host, Dr. Dale Caldwell, talks about running a successful family business with his guest Jeff Roscher, CEO at eWorkOrders (Information Professionals, Inc.).

Jeff shares his journey in the building of eWorkOrders, along with the challenges and experiences he has faced along the way.

The live interview airs

Thursday, November 26th

10:00 AM and 8:00 PM EST

https://https://rvntv.tv/live-broadcast/



NFMT Facilities Management Conference and Expo

March 17 – 18, 2020

Visit us at the NFMT!  

This is one of the largest gatherings of facility and maintenance professionals looking for the latest tools and technology. The event offers a diverse range of displays, seminars, and demonstrations, showcasing products and services for maintenance, renovation, modernization and management of commercial, industrial, institutional, income properties and more.

Learn more…

eWorkOrders CMMS Software Solution

 Stop By Our Booth #2413

 Speak With Our Team

 Get A Free Demo!


6 Ways CMMS Benefits Facility Managers

What is the biggest expense for Facility Managers?

Managing Maintenance Operations

Keeping Costs Down

Increase Asset Life

Improve Productivity

Increase Customer Satisfaction

Lower the total cost of ownership of assets!

Click here to read more on how eWorkOrders CMMS takes care of all of your needs when it comes to preventative maintenance, work orders, and asset management.


6 Ways CMMS Software Can Improve Safety In Your Workplace

January 2020

Accidents and injuries are quite common throughout any industry.  Having the right tools in place to help you more efficiently manage processes and procedures, maintain assets and your environment, reduces the risks of accidents and injuries.  Such tools, like eWorkOrders CMMS, helps ensure that workers and assets are protected.

This article covers how a CMMS can help you manage your maintenance operations and help you streamline processes to meet compliance regulations.  

Click here to read the article…


Testimonials

Work Orders have become easier to manage since we implemented eWorkOrders CMMS software.

Zoo uses eWorkOrders CMMS software solution

eWorkOrders has been a great tool for us to begin to get a handle on our work orders, no special software is required which our IT dept. loves. Our customer communication has improved greatly. The ease of use has helped us with the transition from paper work orders to electronic. The reports help us to track our progress in many areas and we are better able to provide updates to management.

Andrea
Asst. to the Director of Park Operations

Exceeded expectations!

universal tech institute-CMMS

This product does far more than we will ever use. We have produced almost 10,000 work orders in the past 2 years. It is very user-friendly.

Don
Facility Director

Excellent Software! Excellent Technical Team!

excellent software

We are a franchise operator for over 400 restaurants including, KFC’s, Pizza Huts, Taco Bell’s, Tim Hortons, A&W’s and Long John Silvers.  Our Account Manager, Norm Stepp walked us through the eWorkOrders CMMS software platform.  Excellent!  Norm, as well as most of the eWorkOrder Team, is a seasoned user of eWorkOrders.  The implementation was quick and easy.  During setup, Norm brought his expertise and provided some great recommendations and tips to help us get even more out of the system.  It is a real benefit working with someone who has actually used the system.  We were up and running very quickly and even the non-technical customers found it extremely easy to put in service requests.  eWorkOrders came with a lot of robust features, at a very affordable price.  Since using eWorkOrders we have:

• Streamlined our Maintenance Operations
• Controlled and Reduced Expenses
• Extended Equipment Lifecycle
• Increased Efficiency
• Managed and Controlled Contract Expenses
• Increased customer satisfaction

I can see why eWorkOrders is the Highest Rated CMMS software solution  Excellent Software!  Excellent Team!

 Jim
 Maintenance Director

The detailed reports are easy to generate and saves us 18 hours a month.

McWhinney real estate uses eWorkOrders CMMS solution.n

eWorkOrders saves me 18 hours each month doing my customer chargebacks. A couple of clicks and one simple report generates a detailed listing with all our general ledger codes and monthly charges for our accounting department.

Betty

System is very easy to use. Their support staff is very fast, understanding and efficient.

infogroup uses eWorkOrders cmms

I have been using “informationpros” systems for several years and found the customer interface friendly and easy to use. On the rare occasion that I had an opportunity to use their support, they were fast, understanding and efficient. I will gladly recommend them to friends and associates.

Steve

eWorkOrders was made for us!

NSHMA says that eWorkOrders CMMS is the best!

We were looking for a software solution that not only met our needs but was also flexible, scalable and affordable. We’ve had the eWorkOrders CMMS software now for more than five years and the reliability of the software has been beyond our expectations; along with the Customer Service we received.

Yovanny
Director of Applications and Data Management

Impressed with the ease of use, robust features and working with a great team.

Celgene increases productivity eWorkOrders CMMS

Whenever we acquire a new site, one of the first things we implement is eWorkOrders.  It’s the best way to service the employee population.

eWorkOrders keeps all of our work order requests organized and the ease of assigning work to multiple groups fosters collaboration amongst the various maintenance trades.

Starr D.
Celgene
Biotechnology Company

eWorkOrders CMMS software is easy to use, affordable and has a fantastic support team!

Real Estate uses eWorkOrders CMMS

This is a wonderful system. Extremely user-friendly. And the Customer Support is always available. I would recommend this system for anyone looking to implement a new work order billing system in their office.

Muggs
Assistant Property Manager

eWorkOrders is Super Easy to Learn and Use!

Honda Uses eWorkOrders Cloud Based CMMS

It is very easy to setup as well.  They provide excellent customer service. When I have a question or concern they respond within hours not days. That’s huge for me.

They always care about what we the customer wants. I could not ask for better support.  The product is super.

Ryan
Honda of America

Church members and school staff have easy access to work orders and real-time information.

parkview baptist church-CMMS

After years of struggling with an out-of-date paperwork order system, we decided to go with eWorkOrders. Since going online with eWorkOrders church members and school staff are able to open work-orders and get timely feedback almost instantly. Our maintenance staff is able to easily inform the originators of the progress on their work order. It is nice to have the best of both worlds.

Rev. Dan
Associate Pastor/Administration

Not only is eWorkOrders CMMS software exceptional, but the service is over the top good.

Neyer property management uses eWorkOrders CMMS solution.

They could get it up and running the same day.  Very full-featured. Excellent support that understood not only the product, but also my real need for it. In other words, they took the time to understand my business, not just sell their solution. Responsive, easy to understand and easy to reach. Exceptionally good value. We have tried both the Timberline and MRI service management modules and we find this product 100x easier to use. We have been very pleased since we first started using it. Not only is the product very good, but the service is over the top good. I was trying to develop a custom solution with a programmer and wasted dozens of hours and thousands of dollars to get way, way less functionality that is delivered by this product.

John
CEO