Today we were honored to receive the news that for the 4Q 2020 eWorkOrders has received 19 Industry awards in numerous categories for our CMMS software solution and customer support.
We wish to extend our sincere thank you to our valued customers for taking the time to evaluate and share their experiences. Your satisfaction is our number one concern and we promise to continue to provide you with high-quality CMMS solutions and customer support.
Thank you for your business and for being a part of the eWorkOrders family.
The Best badge recipients are determined by the subjective opinions of individual end-user customers based on their own experiences, the number and timing of published reviews on Capterra.com, SoftwareAdvice.com, and GetApp.com and review ratings for a given product in the category, and are not intended in any way to represent the views of any of these sites or their affiliates.
COVID-19 has had major impacts on businesses today. As businesses are starting to get back into operations, facility managers have a lot of challenges ahead of them. In preparing their facilities for the approaching cold weather, they now have additional responsibilities to endure to ensure that their facilities are properly sanitized and meeting new regulatory and safety guidelines. Winterizing equipment and facilities are just a few of the major tasks but having the right tools to help you manage these tasks is just as important. You need a maintenance system in place that can streamline processes, improve productivity, and reduce costs. Using a web-based software solution, such as a CMMS (Computerized Maintenance Management System) you can create, assign resources and manage checklists to streamline these tasks and ensure that procedures are followed and tasks are completed. Read more…
Keeping your assets and equipment running at peak performance is critical to any organization. In today’s world, asset and equipment breakdown and failures still occur. It is essential for companies to have a process in place to track all of their assets and equipment that are prone to failures in order to maximize uptime and keep disruptions at a minimum.
With the proper management of failures, you can reduce the negative impact to your organization. To help you manage these failures, there are a number of important metrics that have been put in place to help you monitor these failures.
Some of the industry’s most commonly tracked metrics are MTTR (mean time to repair), MTBF (mean time before failure), and MTTF (mean time to failure). We’ll discuss what each of those acronyms means and how you can use them to improve your operations. Read more…
Fall is rapidly approaching and winter isn’t far behind. Now is the time to get maintenance checklists in place and preparing schedules for managing maintenance plans. Using a CMMS (Computerized Maintenance
Management System) helps streamline processes, keeps teams on schedule and will help you get through the cold weather with as little damage or wear and tear on your equipment and facilities as possible.
Don’t have a CMMS? Now may be the time to invest in a CMMS that will help manage all of your tasks, without disrupting your daily routines and keeping your business running more efficiently.
Below are some things to think about when preparing for the cold months ahead and how CMMS can help manage these tasks. Read more…
Barcodes have primarily been captured by using highly expensive and effective dedicated scanning devices. With the evolution of mobile technology, you can now move to a user-friendly and easy to use software-based solution to manage your inventory and assets.
Whether you are using a barcode scanner or a smart device, incorporating barcode technology into eWorkOrdersCMMS solution, you can easily manage your entire maintenance operations from one centralized system. Read more…
Enterprise Asset Management (EAM) is the process of managing the maintenance of physical assets and equipment of an organization throughout each asset’s lifecycle. The objective of EAM is to maximize asset/equipment lifespan, reduce costs, optimize the quality and utilization of assets, increase efficiency, and improve safety. Learn moreabout EAM and what is can do for your organization.
I have been using “informationpros” systems for several years and found the customer interface friendly and easy to use. On the rare occasion that I had an opportunity to use their support, they were fast, understanding and efficient. I will gladly recommend them to friends and associates.
This is a wonderful system. Extremely user-friendly. And the Customer Support is always available. I would recommend this system for anyone looking to implement a new work order billing system in their office.
We are a franchise operator for over 400 restaurants including, KFC’s, Pizza Huts, Taco Bell’s, Tim Hortons, A&W’s and Long John Silvers. Our Account Manager, Norm Stepp walked us through the eWorkOrders CMMS software platform. Excellent! Norm, as well as most of the eWorkOrder Team, is a seasoned user of eWorkOrders. The implementation was quick and easy. During setup, Norm brought his expertise and provided some great recommendations and tips to help us get even more out of the system. It is a real benefit working with someone who has actually used the system. We were up and running very quickly and even the non-technical customers found it extremely easy to put in service requests. eWorkOrders came with a lot of robust features, at a very affordable price. Since using eWorkOrders we have:
eWorkOrders saves me 18 hours each month doing my customer chargebacks. A couple of clicks and one simple report generates a detailed listing with all our general ledger codes and monthly charges for our accounting department.
eWorkOrders has been a great tool for us to begin to get a handle on our work orders, no special software is required which our IT dept. loves. Our customer communication has improved greatly. The ease of use has helped us with the transition from paper work orders to electronic. The reports help us to track our progress in many areas and we are better able to provide updates to management.
They could get it up and running the same day. Very full-featured. Excellent support that understood not only the product, but also my real need for it. In other words, they took the time to understand my business, not just sell their solution. Responsive, easy to understand and easy to reach. Exceptionally good value. We have tried both the Timberline and MRI service management modules and we find this product 100x easier to use. We have been very pleased since we first started using it. Not only is the product very good, but the service is over the top good. I was trying to develop a custom solution with a programmer and wasted dozens of hours and thousands of dollars to get way, way less functionality that is delivered by this product.
After years of struggling with an out-of-date paperwork order system, we decided to go with eWorkOrders. Since going online with eWorkOrders church members and school staff are able to open work-orders and get timely feedback almost instantly. Our maintenance staff is able to easily inform the originators of the progress on their work order. It is nice to have the best of both worlds.
We were looking for a software solution that not only met our needs but was also flexible, scalable and affordable. We’ve had the eWorkOrders CMMS software now for more than five years and the reliability of the software has been beyond our expectations; along with the Customer Service we received.
Yovanny Director of Applications and Data Management