Category Archives: Manufacturing

Manufacturer Leaves the White Board Behind for a CMMS Solution

April 2019

Customer Challenge:  A global manufacturer of automotive systems, modules, and components was looking to upgrade from their current way of doing business to a web-based solution. Managing inventory on a whiteboard and work orders using slips of paper was not working. Team communications are done through two-way radios. Their CMMS requirements:

• Manage Preventive Maintenance Scheduling and Calendars.
• Preparing for inspections and audits.
• Manage Work Orders.
• Inventory Management of Spare Parts.
• Accurate reporting of downtime, labor hours, etc.
• Improve Communications.

Success Solution:  With eWorkOrders CMMS solution, the customer could throw away the whiteboard and sticky notes. We demonstrated our user-friendly software and how easy it was to organize work, document processes, track labor hours, generate reports, be prepared for audits and inspections and a lot more.
Our customer would be able to:

• Preventive Maintenance Management: With our PM module and interactive calendar, they would be able to view and schedule preventive maintenance that is convenient with their schedules.
• Prepare for Audits and Inspections: Detailed information is stored in the database with the ability to run reports and filters to accommodate user requests in real-time.
• Work Order Management: Create, view and manage work orders from a computer or mobile device.
• Inventory\Spare Parts Management: Keep track of inventory levels, manufacturer product information, parts and part numbers and a whole lot more.
• Asset History: All of the asset history stored in one centralized location and can be managed from a computer or mobile device.

Leveraging the power of an eWorkOrders CMMS solution strengthens communications, improves productivity, increases efficiency and reduces costs.

Food Manufacturer Takes Control of Work Orders with CMMS

April 2019

Customer Challenge: Food manufacturer needs to get better control of work orders:

• Who is responsible for the work.
• What work was done.
• How long it took each tech.
• Length of time the equipment was down.
• View the complete list of work orders and history at any time.
• Needs documentation storage for manuals, pictures, etc.
• Very limited budget.

Success Solution: Our basic offer provided them with an extensive set of features that exceeded their expectations and was well within their budget. Having additional features, they were able to go back and streamline other processes without incurring additional costs. Our software is flexible and as the company or organization grows, it is very easy to add on new features to accommodate their expansion. Some of the major features we addressed included:

• Viewing the complete history of work orders.
• Capturing tech and vendor time and expenses.
• Setting permissions for viewing or accessing work orders.
• Setting permissions for approvals.
• Maintaining and accessing vendor information and pricing.
• Handing spot buys.
• Handing inspection checklists.
• Setting up preventive maintenance schedules.

Well Known Large Engine Manufacturer Eliminates Production Downtime with eWorkOrders

April 2019

Customer Challenge:  Our customer is a manufacturing facility for large engines.  There is limited time to move heavy machinery oversized parts from place to place in their plant during the production process.  eWorkOrders was approached to see if we could prevent downtime on the production line by creating a work order solution for the movement of these components being transported by tuggers and forklifts.  In order to maintain compliance with operational safety procedures, the vehicles are only permitted to move throughout the plant during specific time intervals.  Work orders are assigned to and completed by vehicle drivers using a tablet and our mobile software solution.

Successful Solution:  eWorkOrders was able to successfully build a custom queue with a focus on priority and aging of the work orders assigned to each driver.  This helps ensure that work will be completed within the desired timeframe and not become stale.  As work orders age, the color will change and the drivers are visually warned.  A schedule was built into the program with time intervals for vehicle movement only during “safe time” operating schedules.

Client Urgently Needed Mobile Signature Capture Capabilities for Tracking Equipment Repairs

April 2019

Customer Challenge:  One of our technical specialists received an urgent request from one of our manufacturing clients. 

Their maintenance department was having trouble tracking who was dropping off and picking up equipment for repair.  They needed to be able to use their mobile devices to capture the signatures of both the customer dropping off the equipment and the worker accepting the equipment.  They also wanted to use a similar procedure when the equipment was returned.  This would help them identify and hold accountable anyone involved with handling the equipment.  It was also important to track when it was dropped off and picked up.   Our customer needed this immediately.  Our technical specialist was able to accommodate them and help them set this up right away.  They had this up and running within a few minutes!

Successful Solution:  Having multiple different types of sign-offs on a work order is just one of the many features that the eWorkOrders CMMS solution provides.  

Another happy customer!