CMMS Blog

Food & Beverage Industry Uses eWorkOrders CMMS Software to Comply With FDA Regulations

April 2019

Customer Challenge:

Food and Beverage manufacturers must deal with a wide range of regulations regarding food safety. Along with the policies and procedures that vary from country to country. In the United States, manufacturers are subject to USDA Food Safety and Inspection Service (FSIS) regulations and those of the FDA, and more. Keeping accurate information is a must!

Success Solution

A feature-rich Computerized Maintenance Management System (CMMS) solution provides the tools to help manage maintenance programs, maximize the life of assets, reduce equipment downtime, manage documentation, control processes, assist with audits and provide audit trails. It also helps organizations adhere to strict health and safety compliance regulations, all while managing and controlling costs.

Read the article to learn more…..

 


CMMS Makes Facilities and Production Management Easy for Flooring Manufacturer

April 2019

Customer Challenge: The manufacturer of a wood flooring company was looking for a software solution to help manage their facilities and production equipment. Inventory reporting was extremely important. Service Requests needed to be entered online and must be able to create and manage work orders from a Smartphone or tablet.

Success Solution:  We demonstrated the flexibility of our software and how easy it is to adapt to their workflow and their terminology.

• They were really impressed with the ability to manage Service Requests, Work Orders, Inventory and their Preventive Maintenance program through one centralize CMMS database that was updated in real-time and accessible from anywhere.
• Among the hundreds of reports, we have a library of over 40 inventory reports that can filter their data to meet their needs.
• Customized dashboards can be created to constantly see the real-time status of work orders.
• Technicians can snap pictures in the field and attach them to the work orders right from their mobile device.
• With real-time updates, access to inventory, pertinent documents, and historical information is always available to anyone from anywhere.


Retirement\Assisted Living Community Uses CMMS to Manage Maintenance and Stay Compliant

April 2019

Customer Challenge: Making life easier, enjoyable and safe for their residents is the top priority for this senior living facility.  Managing buildings for residents, normal living, assisted living, a nursing home, along with social events, requires a lot of maintenance.  They were looking for a centralized maintenance management system that could track compliance issues, schedule preventative maintenance, manage expenses, issue work orders, and provide useful reports.

Success Solution: Our CMMS solution offered them a variety of features that they were able to utilize to streamline their daily maintenance, manage their preventive maintenance, work orders, expenses and provided them with extensive reports to help them meet their compliance requirements.  We demonstrated our preventative maintenance module that features easy scheduling, simple task assignment, notifications, and much more.  Our user-friendly work order module gives their maintenance teams the ability to create, assign, schedule, and track work orders from their computer or mobile device.  With access to hundreds of reports, they can easily generate and filter information to meet the requirements for their inspections and compliance regulations.  They were very impressed with our experience working in this industry, exceeding their expectations and the inclusion of additional features that would help them improve other processes and increase efficiency.


Airport Integrates and Optimizes CMMS Solution with Geographic Information System (GIS) Technology

Customer Challenge:  Managing work orders, assets, inventory and preventive maintenance are the standard features that this customer was looking for. Their biggest challenge was preparing for scheduled and unscheduled audits and inspections. From Part 139 certification, USA annual audits and AZA audits, they had to make sure that information was accurately captured and easily accessed through one system at any time.

Success Solution:  The customer was excited about our standard offer and very impressed with the ability to integrate Geographic Information System (GIS) technology into the eWorkOrders CMMS solution. We demonstrated our checklist module which could be built to help them prepare for their airfield inspections. We also demonstrated a custom Airfield Inspections Module that we had designed for previous customers, which could easily be modified to meet their needs. Using either of these modules would help them meet their FAA Part 139 compliance as well as the audit and inspection requirements, Through our reporting module, they would have access to hundreds of reports with the ability to filter the information to meet your needs.

 


Why CMMS for Preventive Maintenance!

Article   Role of CMMS in Preventive Maintenance

• Is your maintenance department working in a reactive mode?
• Are you spending hundreds of dollars waiting for equipment to be repaired?
• Are you losing business because of equipment breakdown?
• Are your technician’s wasting a lot of time looking for spare parts?

If you answered yes to any of these questions, then you are ready for a Computerized Maintenance Management System (CMMS) solution.

Everyone knows that having a preventive maintenance plan increases the lifespan of the equipment and minimizes downtime. But what effect does incorporating a CMMS solution have on your bottom line?

Read more about the advantages of implementing a CMMS solution into your preventive maintenance plan and how it can improve equipment lifespan, productivity and reduce costs.  Click here to read more about the Role of CMMS in Preventive Maintenance.


Manufacturer Leaves the White Board Behind for a CMMS Solution

April 2019

Customer Challenge:  A global manufacturer of automotive systems, modules, and components was looking to upgrade from their current way of doing business to a web-based solution. Managing inventory on a whiteboard and work orders using slips of paper was not working. Team communications are done through two-way radios. Their CMMS requirements:

• Manage Preventive Maintenance Scheduling and Calendars.
• Preparing for inspections and audits.
• Manage Work Orders.
• Inventory Management of Spare Parts.
• Accurate reporting of downtime, labor hours, etc.
• Improve Communications.

Success Solution:  With eWorkOrders CMMS solution, the customer could throw away the whiteboard and sticky notes. We demonstrated our user-friendly software and how easy it was to organize work, document processes, track labor hours, generate reports, be prepared for audits and inspections and a lot more.
Our customer would be able to:

Preventive Maintenance Management: With our PM module and interactive calendar, they would be able to view and schedule preventive maintenance that is convenient with their schedules.
• Prepare for Audits and Inspections: Detailed information is stored in the database with the ability to run reports and filters to accommodate user requests in real-time.
Work Order Management: Create, view and manage work orders from a computer or mobile device.
Inventory\Spare Parts Management: Keep track of inventory levels, manufacturer product information, parts and part numbers and a whole lot more.
• Asset History: All of the asset history stored in one centralized location and can be managed from a computer or mobile device.

Leveraging the power of an eWorkOrders CMMS solution strengthens communications, improves productivity, increases efficiency and reduces costs.


Non-Profit Simplifies Their Facilities Management With eWorkOrders CMMS

April 2019

Customer Challenge:  A non-profit company managing a community of apartments, offices and programs, was looking for an affordable, efficient way to streamline and improve facilities maintenance processes. A few of the features that they were interested in include:
• Being prepared for monthly inspections.
• Work Orders
• Interactive Checklists
• Technical Support
• Reports (would like work order to invoice)
• Mobile Access

Success Solution:  We demonstrated how eWorkOrders CMMS solution links people, places and things through our centralized database for their maintenance and operations teams. Highlights from our demonstration included:
• Information is updated in real-time.
• Create, manage organize and prioritize work orders.
• Running detailed filtered reports for inspections.
• Ability to easily create, view and prioritize work orders.
• Interactive checklists and the capability to generate work orders instantly for the ones that fail.
• Technical Support, Recorded Training Session, Videos and On-Line Help are included in the subscription.
• Access to hundreds of reports.
• Work Order Invoice Report includes costs and credits for labor, spot buys and returns and inventory orders and returns, which could be filtered to meet their specifications.
• The demonstration included walking the customer through the computer and mobile device modules.

The customer felt that this was exactly what they were looking for to help them stay on top of critical tasks and keeping facilities running in excellent condition. Being a non-profit organization, they felt that the software was very affordable and a great fit for their operations team.


Food Manufacturer Takes Control of Work Orders with CMMS

April 2019

Customer Challenge: Food manufacturer needs to get better control of work orders:

• Who is responsible for the work.
• What work was done.
• How long it took each tech.
• Length of time the equipment was down.
• View the complete list of work orders and history at any time.
• Needs documentation storage for manuals, pictures, etc.
• Very limited budget.

Success Solution: Our basic offer provided them with an extensive set of features that exceeded their expectations and was well within their budget. Having additional features, they were able to go back and streamline other processes without incurring additional costs. Our software is flexible and as the company or organization grows, it is very easy to add on new features to accommodate their expansion. Some of the major features we addressed included:

• Viewing the complete history of work orders.
• Capturing tech and vendor time and expenses.
• Setting permissions for viewing or accessing work orders.
• Setting permissions for approvals.
• Maintaining and accessing vendor information and pricing.
• Handing spot buys.
• Handing inspection checklists.
• Setting up preventive maintenance schedules.


Mobile Access a Must for Property Management!

April 2019

Customer Challenge:
A property management company came to us wanting to replace their current maintenance management system. Trying to manage service requests and close out work orders with no mobile access was becoming time-consuming. Besides the techs needing access, they have a hand full of vendors who also need permission to go in and update information. The applications that they wanted were: Asset Management, Preventive Maintenance, Work Order Management, Document picture storage and Management. It was very important to have the ability to run detailed reports.

Success Solution:
Having mobile access was critical.  Demonstrating our application through our mobile screen view, the customer was able to see that creating and closing work orders was effortless. Focusing on the customers’ needs, we walked through other features that:

• Different request screens for residents and managers.
• Details and functions of the work orders, maintenance, assets and inventory modules.
• Scheduling of preventive maintenance through the module and our interactive calendar.
• Document Management module and the ability to upload documents, manuals, pictures, etc.
• Management of employee labor hours and expenses.
• Vendor Management of time and supplies.
• Email alerts.
• Accessing and downloading our comprehensive list of reports.
• Creation of dashboards.

The account manager doing the demonstration was able to show the customer some additional features in our standard package that would further help him optimize his maintenance operations and reduce costs.

 


Agriculture Company Finds Maintenance Management and Tracking Maintenance KPIs Easy with eWorkOrders

April 2019

Customer Challenge:  One of the largest agriculture growers in the US came to us looking for a system that would consolidate all of their information and keep track of all of their assets. It was important to be able to store manuals, documents, and pictures in one location that is easy to use. With their current process of using spreadsheets to manage their tools inventory, they had no way of knowing what and when tools were taken out of inventory, who took the tools out and if and when they would be returned. Keeping accurate track of equipment downtime is extremely critical because this impacts their bottom line. They want to share the database with two other departments but want to control the information that each department is viewing. For example, in his maintenance department, he doesn’t need to see the inventory for the grower’s department.

Success Solution:  

• With the eWorkOrders CMMS solution, all of the information is stored in one centralized location.
• Working with real-time information, work orders and schedules can be viewed, generated, prioritized or changed at any time.
• Manuals, documents, pictures and other information can be updated and viewed from a computer or mobile device.
• Work Orders can include checklists to ensure that routine tasks are completed.
• Monitoring the tools inventory, identifying the responsible person and showing inventory levels can be done through various methods within our system.
• One of our hundreds of reports will provide you with a calculation for the Mean Time to Repair and Mean Time Between Failures.
• Through reports and dashboards, users can set up and review the status of work orders and access other metrics in real-time.
• The centralized database can be shared with other departments, with controlled access through set permissions.

The customer liked the idea that eWorkOrders CMMS standard solution is more than sufficient to meet their needs today, and is flexible and highly scalable to meet their future growth.


Testimonials

Work Orders have become easier to manage since we implemented eWorkOrders CMMS software.

Zoo uses eWorkOrders CMMS software solution

eWorkOrders has been a great tool for us to begin to get a handle on our work orders, no special software is required which our IT dept. loves. Our customer communication has improved greatly. The ease of use has helped us with the transition from paper work orders to electronic. The reports help us to track our progress in many areas and we are better able to provide updates to management.

Andrea
Asst. to the Director of Park Operations

Excellent Software! Excellent Technical Team!

We are a franchise operator for over 400 restaurants including, KFC’s, Pizza Huts and Long John Silvers.  Our Account Manager, Norm Stepp walked us through the eWorkOrders CMMS software platform.  Excellent!  Norm, as well as most of the eWorkOrder Team, is a seasoned user of eWorkOrders.  The implementation was quick and easy.  During setup, Norm brought his expertise and provided some great recommendations and tips to help us get even more out of the system.  It is a real benefit working with someone who has actually used the system.  We were up and running very quickly and even the non-technical customers found it extremely easy to put in service requests.  eWorkOrders came with a lot of robust features, at a very affordable price.  Since using eWorkOrders we have:

• Streamlined our Maintenance Operations
• Controlled and Reduced Expenses
• Extended Equipment Lifecycle
• Increased Efficiency
• Managed and Controlled Contract Expenses
• Increased customer satisfaction

I can see why eWorkOrders is the Highest Rated CMMS software solution  Excellent Software!  Excellent Team!

 Jim
 Maintenance Director

System is very easy to use. Their support staff is very fast, understanding and efficient.

infogroup uses eWorkOrders cmms

I have been using “informationpros” systems for several years and found the customer interface friendly and easy to use. On the rare occasion that I had an opportunity to use their support, they were fast, understanding and efficient. I will gladly recommend them to friends and associates.

Steve

The detailed reports are easy to generate and saves us 18 hours a month.

McWhinney real estate uses eWorkOrders CMMS solution.n

eWorkOrders saves me 18 hours each month doing my customer chargebacks. A couple of clicks and one simple report generates a detailed listing with all our general ledger codes and monthly charges for our accounting department.

Betty

Church members and school staff have easy access to work orders and real-time information.

parkview baptist church-CMMS

After years of struggling with an out-of-date paperwork order system, we decided to go with eWorkOrders. Since going online with eWorkOrders church members and school staff are able to open work-orders and get timely feedback almost instantly. Our maintenance staff is able to easily inform the originators of the progress on their work order. It is nice to have the best of both worlds.

Rev. Dan
Associate Pastor/Administration

eWorkOrders CMMS software is easy to use, affordable and has a fantastic support team!

Real Estate uses eWorkOrders CMMS

This is a wonderful system. Extremely user-friendly. And the Customer Support is always available. I would recommend this system for anyone looking to implement a new work order billing system in their office.

Muggs
Assistant Property Manager

eWorkOrders is Super Easy to Learn and Use!

Honda Uses eWorkOrders Cloud Based CMMS

It is very easy to setup as well.  They provide excellent customer service. When I have a question or concern they respond within hours not days. That’s huge for me.

They always care about what we the customer wants. I could not ask for better support.  The product is super.

Ryan
Honda of America

eWorkOrders was made for us!

NSHMA says that eWorkOrders CMMS is the best!

We were looking for a software solution that not only met our needs but was also flexible, scalable and affordable. We’ve had the eWorkOrders CMMS software now for more than five years and the reliability of the software has been beyond our expectations; along with the Customer Service we received.

Yovanny
Director of Applications and Data Management

Not only is eWorkOrders CMMS software exceptional, but the service is over the top good.

Neyer property management uses eWorkOrders CMMS solution.

They could get it up and running the same day.  Very full-featured. Excellent support that understood not only the product, but also my real need for it. In other words, they took the time to understand my business, not just sell their solution. Responsive, easy to understand and easy to reach. Exceptionally good value. We have tried both the Timberline and MRI service management modules and we find this product 100x easier to use. We have been very pleased since we first started using it. Not only is the product very good, but the service is over the top good. I was trying to develop a custom solution with a programmer and wasted dozens of hours and thousands of dollars to get way, way less functionality that is delivered by this product.

John
CEO

Exceeded expectations!

universal tech institute-CMMS

This product does far more than we will ever use. We have produced almost 10,000 work orders in the past 2 years. It is very user-friendly.

Don
Facility Director

Impressed with the ease of use, robust features and working with a great team.

Celgene lab increases productivity with eWorkOrders CMMS software.

Whenever we acquire a new site, one of the first things we implement is eWorkOrders.  It’s the best way to service the employee population.

eWorkOrders keeps all of our work order requests organized and the ease of assigning work to multiple groups fosters collaboration amongst the various maintenance trades.

Starr D.
Celgene
Biotechnology Company