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One Platform to Manage Every Work Order, Asset & Compliance Requirement in Your Data Center
From failing UPS units to overdue cooling system inspections, data center maintenance never sleeps. eWorkOrders data center facilities management software gives your team one CMMS to manage every work order, critical infrastructure asset, and compliance audit โ across every zone, shift, and facility.
No missed service intervals. No unplanned outages from deferred maintenance. Just faster, more accountable data center facilities management.
Customers Love Us!
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Features That Solve Real Data Center Maintenance Problems
Real Users – Real Results
Ryan
An Easy-to-Use CMMS with Fast Setup and Exceptional Customer Support
eWorkOrders is super easy to learn and use! it is very easy to setup as well.ย They provide excellent customer service. When I have a question or concern, they respond within hours, not days. Thatโs h...
An Easy-to-Use CMMS with Fast Setup and Exceptional Customer Support
eWorkOrders is super easy to learn and use! it is very easy to setup as well.ย They provide excellent customer service. When I have a question or concern, they respond within hours, not days. Thatโs huge for me.
They always care about what we, the customers, want. I could not ask for better support.ย The product is super.
Ryan
Fran
User-Friendly CMMS with Top Support โ Simplifies Asset and Preventive Maintenance
I found the training videos and Gerry at the support desk/phone call away, to be VERY helpful in helping me navigate through the system.ย The videos allowed me to โsearch by nameโ and anyway I inputte...
User-Friendly CMMS with Top Support โ Simplifies Asset and Preventive Maintenance
I found the training videos and Gerry at the support desk/phone call away, to be VERY helpful in helping me navigate through the system.ย The videos allowed me to โsearch by nameโ and anyway I inputted the subject under โsearchโ, it directed me to a video that helped.ย Gerry was GREAT, very patient, and knowledgeable both via the phone and emails, so their support is excellent.
At Mount St. Josephs, we only use the asset / preventative maintenance side of the program, but it is easy to input from inside eWorkOrders as well as upload from an Excel spreadsheet.ย We have over 10 buildings/properties to maintain, so it is very simple to set up each building & assets associated with that building.ย It allowed me to capture as little or as much data on an asset (boiler, for example), attach manuals, set up a schedule to automatically send a reminder to do the PM, close the PM once the work was completed, along with comments.ย It allows YOU or maybe a plant manager to see what has been captured.ย Long-term plans are to have our maintenance crew use the handheld device (IPAD) to access the system remotely.ย ย As of now, I print whatever PM is generated and hand it off to the appropriate crew member.ย You can generate reports to track orders, assets, buildings, etc.
Itโs very easy to use to set up your team members for assigning a task and tracking, as well as communicating via email to anyone who needs to be in the know.
The initial setup may take you a little time, depending on how much data you have electronically already. We have over 1000 assets listed.ย The previous admin had uploaded all of them, and my job was to backfill missing data/ set up the schedule.ย Due to budget constraints, we are not at full staff, and a real technician inputting some of the data would have been nice (thatโs our problem, not eWorkOrders!).
I found the system easy to use, with multiple functions that havenโt even been used yet, but great support to get you what you need.
Fran
Pam
The Perfect Affordable, Reliable, Secure and Easy-To-Use CMMS
Managing the facilities for the US Senate Sergeant at Arms across a large complex requires a lot of time and organization.ย Above all, it has to be affordable, increase efficiency, reduce costs, and b...
The Perfect Affordable, Reliable, Secure and Easy-To-Use CMMS
Managing the facilities for the US Senate Sergeant at Arms across a large complex requires a lot of time and organization.ย Above all, it has to be affordable, increase efficiency, reduce costs, and be completely secure.ย Implementing eWorkOrders streamlined processes, improved inspections, and provided us with daily reports on how our operations were performing.ย Overall, we are extremely satisfied with eWorkOrders, and I would highly recommend them to anyone looking for a web-based CMMS.
Pam
Protect Uptime. Stay Compliant. Stay Ahead of Every Failure.
eWorkOrders is comprehensive data center maintenance software (CMMS) for colocation providers, enterprise data centers, and managed service facilities. Streamline infrastructure work orders, preventive maintenance, asset lifecycle tracking, and compliance documentation across single-site or multi-facility operations. Keep your critical systems running, audit-ready, and fully accountable while reducing unplanned downtime and emergency repair costs.
Visual Infrastructure Mapping
Map every data center asset โ from racks and UPS systems to cooling units and generators. Track service history, schedule maintenance by location, and dispatch technicians instantly for faster resolution across every zone of your facility.
Compliance & Audit Logs
Record infrastructure inspections, safety audits, and SOC 2 / ISO 27001 compliance checks. Upload documents, attach photos, and generate audit-ready reports instantly โ so your data center is fully prepared for any client, regulator, or certification review.
Mobile Access for Shift Technicians
Technicians update work orders, complete maintenance checklists, and access infrastructure histories from any device โ right from the data hall floor or mechanical room. Reduce response delays, eliminate paper logs, and keep every shift fully connected and accountable.
Proactive Failure Prevention
Identify potential UPS battery failures, cooling degradation, and generator service gaps before they cause outages. Automate preventive maintenance alerts to protect SLA commitments, reduce emergency repair costs, and keep critical systems running without interruption.
Work Orders vs. Service Requests โ What’s the Difference?
Understanding the difference between service requests and work orders is critical for effective data center facilities management. eWorkOrders CMMS helps your team respond faster, prioritize critical system maintenance, reduce infrastructure downtime, and keep every facility compliant and operating at peak efficiency.
How They Work Together in eWorkOrders
The whole process happens in one platform โ from the initial alert to a documented, closed work order your compliance team can reference.
From Colocation to Enterprise โ Built for Every Data Center Operation
eWorkOrders serves colocation providers, enterprise data centers, and managed service facilities across the United States. Whether you’re managing one facility or a portfolio of sites, our data center facilities management software gives every operations team the tools to protect uptime, stay compliant, and run critical infrastructure with confidence.
Built for Every Role in Your Data Center
eWorkOrders provides a complete data center maintenance software solution for colocation providers, enterprise facilities, and managed service operations. Designed for every role on your team, our CMMS streamlines preventive maintenance, infrastructure work orders, asset lifecycle management, and compliance documentation โ all in one centralized platform for single-site or multi-facility data center operations.
Facility Directors & Operations Managers
View open work orders, infrastructure asset lifecycles, and preventive maintenance schedules in one centralized CMMS. Fewer unplanned outages, stronger SLA performance, smarter capital planning, and full operational transparency across every site.
Shift Technicians & Critical Facilities Engineers
Log tasks, view full infrastructure asset histories, and close work orders from your mobile device โ right from the data hall floor or mechanical room. Complete preventive maintenance rounds faster, with full documentation and no paper checklists.
Compliance & Risk Management Teams
Route maintenance requests, manage audit documentation, track vendor and contractor activity, and generate on-demand compliance reports โ all without chasing records or assembling spreadsheets before an audit.
Why Data Centers Choose eWorkOrders CMMS
A powerful CMMS built for the demands of critical infrastructure maintenance โ not retrofitted from a generic platform. Designed to streamline data center work orders, preventive maintenance, asset tracking, and compliance reporting across single-site and multi-facility operations.
Built for Critical Infrastructure Operations
Data center-focused maintenance management software designed around how critical facilities teams actually operate โ 24/7, with zero tolerance for missed service intervals. From single-tenant enterprise facilities to multi-site colocation portfolios, manage infrastructure work orders, preventive maintenance, compliance documentation, and asset lifecycles in one centralized CMMS platform that scales with your operation.
Mobile-First for 24/7 Operations
Submit, assign, update, and close data center maintenance work orders from any device โ on any shift, from any zone of your facility. Technicians can access infrastructure histories, preventive maintenance checklists, and real-time updates without leaving the floor. Improve response times, eliminate paper logs, and increase shift-to-shift accountability across your entire operation.
U.S.-Based Support for Critical Facilities Teams
Work directly with experienced U.S.-based support specialists who understand data center operations, compliance requirements, and critical infrastructure maintenance management. Get fast answers, personalized onboarding, and ongoing guidance to ensure your data center CMMS delivers long-term operational value โ not just a software license.
What You’ll Gain With eWorkOrders
Move from reactive firefighting to proactive critical infrastructure management with our data center CMMS platform.
Maintenance Center
Explore our maintenance management resource center to learn how to improve work order processes, optimize preventive maintenance programs, and choose the right CMMS for your data center. These guides are designed for critical facilities managers, operations directors, and maintenance teams looking to improve infrastructure uptime and reduce unplanned outages.
Frequently Asked Questions
What is data center facilities management software?
It’s a centralized digital system that helps data center operations and maintenance teams manage work orders, schedule preventive maintenance, track critical infrastructure assets, and maintain compliance โ all in one place. It replaces spreadsheets, email chains, and manual logs with automated workflows your entire team can access from any device, 24/7.
What is the difference between a CMMS and facilities management software for data centers?
A CMMS focuses on equipment maintenance and work orders, while a Facility Management System (FMS) covers broader operations like space planning, power monitoring, and compliance tracking. eWorkOrders combines both โ giving data center teams a single platform for infrastructure maintenance, asset lifecycle management, safety audits, and real-time reporting.
How does a CMMS reduce data center downtime?
By automating preventive maintenance schedules for critical systems like UPS units, CRAC/CRAH cooling, generators, and PDUs, a CMMS catches potential failures before they cause outages. It reduces unplanned downtime, ensures service intervals are never missed, and gives operations managers the data they need to make proactive infrastructure decisions.
How does data center CMMS software help with critical infrastructure management?
Data centers run on complex, interdependent systems where a single failure can cascade across the facility. A CMMS tracks every asset’s full maintenance history, automates recurring service intervals, flags overdue inspections, and provides full audit trails โ so UPS systems, cooling units, fire suppression, and power infrastructure never go past their service window.
Can eWorkOrders manage multiple data center facilities?
Yes. eWorkOrders is built to scale โ whether you’re managing one data center or a portfolio of colocation and enterprise facilities across multiple sites. Assign work orders, track assets, and run reports by facility or rack location using GIS asset mapping, giving operations directors full visibility across every site.
How does a CMMS help data centers with compliance and audits?
eWorkOrders logs every inspection, maintenance check, and safety audit with a timestamped record. Upload SOC 2, ISO 27001, OSHA, and other compliance documents, attach photos, and generate audit-ready reports on demand โ so your data center is always prepared when auditors, clients, or regulators request documentation.
Does data center maintenance software work on mobile devices?
Yes. Technicians can submit, update, and close work orders from any smartphone or tablet โ right from the data hall floor, mechanical room, or remote monitoring station. No desk required, no printed checklists. eWorkOrders is fully mobile-friendly so your team stays connected and responsive across every zone of your facility.
How quickly can a data center get started with eWorkOrders CMMS?
Most data center operations are up and running in days, not weeks. eWorkOrders offers fast implementation with dedicated U.S.-based onboarding support at no extra cost โ so your team can start managing work orders, critical infrastructure assets, and preventive maintenance schedules right away without a lengthy or disruptive setup process.
Ready to Transform Your Data Center Facilities Management?
Join data centers and critical facilities operations across the U.S. who trust eWorkOrders to protect uptime, simplify compliance, and keep their infrastructure running reliably.
