eWorkOrders in an Industry Leader in providing Computerized Maintenance Management System software to any size organization across all industries. We don’t’ just provide software, but we take the time to understand our customer needs and requirements and help them implement a cost-effective CMMS solution that exceeds their expectations.
Some of the benefits include:
• Hosted by eWorkOrders, so a company can save its IT resources
• No software to install and no hardware to purchase
• Better customer service, as users can submit/check work order requests online easily
• Lower costs in the long run with the preventive maintenance feature (e.g., replacing equipment less often)
• Easy-to-use interface with short implementation
• Access eWorOrders anytime, anywhere from a computer or mobile device
Customer Challenge: The company does pipeline inspections for sewers/municipalities. They were looking for a system that was cost-effective and easy to implement. They want the system to help them manage: assets, asset history, work orders, maintenance requests, reporting and they don’t have any mobile access.
Success Solution: Not having mobile access, it was important that information was updated as quickly as possible. We walked them through the various tools that would help them improve their current processes and manage the applications that they were looking for. They saw a huge benefit in the work order feature giving multiple employees access to update and store all of their information into one work order. A big plus was the comprehensive list of reports that gave them the ability to manage and transfer their data into meaningful reports. As we walked them through the features and implementation process, they could see the benefits of using eWorkOrders CMMS software solution to manage their assets.
Customer Challenge: Wastewater treatment facilities face a lot of challenges such as keeping up with compliance regulations, aging equipment, outdated technology and rising energy costs. With a growing customer base that spreads across the United States, managing individual customer facility projects, keeping track of assets, work orders, spare parts and ensuring that the technical team has all the necessary manuals and documents was a major challenge. They were working with various systems, which required entering data several times into numerous systems, with a great possibility of errors being introduced during the transfer of the data. This way of doing business was inefficient and time-consuming.
Check out the advantages of what eWorkOrders Computerized Maintenance Management System software can bring to your company in your industry.
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Customer Challenge: The Department of Public Works was looking for a comprehensive system to help them manage their maintenance operations. Having a system that was easy to use by everyone including people with disabilities, was extremely important. They also wanted to provide residents with a link so that they could put in a service request when they encountered an issue. Mobile access was a key feature that they needed so that they could quickly be notified of potholes, dead animals or anything that required immediate attention or repair.
Success Solution: We demonstrated the user-friendly Service Request module, along with all of the other features that would help them better manage their maintenance operations. Keeping track of assets spread in multiple locations was easily accomplished through our CMMS software solution. Daily checklists for the week could be setup and managed on one work order from a computer or mobile device.
In addition, they were very interested in our GIS system to help them quickly identify the location of an asset that needed repair.
At the end of the demonstration, the customer felt that eWorkOrders CMMS could easily help them:
• Improve work order management
• Streamline and improve communications
• Automate scheduling
• Provide key asset information
• Maintain accurate records for inspections