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Maximizing Facility Maintenance Efficiency with These KPIs

Maintenance management metrics play a crucial role in achieving effective maintenance operations. These metrics provide a straightforward and measurable way to monitor the effectiveness of maintenance activities. By gathering and analyzing data on key performance metrics, organizations can gain valuable insights into the efficiency and effectiveness of their maintenance operations.

Below are a few important facility maintenance KPIs that organizations should consider tracking:

Equipment Uptime

This KPI measures the amount of time that equipment is operational versus the amount of time it is down for maintenance, repairs, or other reasons.

Mean Time To Repair (MTTR)

This KPI measures the reliability of non-repairable equipment. It calculates how long an asset is anticipated to function before failing. MTTF is used when fixing an asset is not an option, in comparison to MTBF which is used for repairable objects.

Mean Time Between Failures (MTBF)

This KPI measures the reliability of an asset as well as the interval between failures. MTBF measurements offer accurate and comprehensive information on the condition of assets.

Reactive Maintenance Percentage

This KPI measures the percentage of maintenance activities that are performed on equipment after it has already failed.

Preventive Maintenance

This KPI measures the percentage of scheduled preventive maintenance activities that are completed on time.

Planned Maintenance

The percentage of maintenance hours that are spent on planned vs unplanned maintenance activities is known as the planned maintenance percentage. The scheduled maintenance labor hours are divided by the overall maintenance labor hours for the given time period to determine this percentage.

Work Order Backlog

This KPI measures the number of work orders that are awaiting completion at any given time.

Root Cause

This metric helps you to get a deeper understanding of why problems occur and what their root cause was. With the use of this metric, you may better comprehend the causes of issues and the reasons they arise. This thorough understanding will help maintenance crews in finding solutions more quickly. If the study reveals that it was a mistake made by a person, this is a solid indication that your personnel needs more training to prevent future problems. The bottom line is that you must pinpoint any problems and their underlying causes in order to take the required steps to resolve them and put in place procedures to reduce the likelihood that they will occur.

Maintenance Cost Per Unit Of Production

This KPI measures the cost of maintenance activities per unit of production.

Customer Satisfaction

This KPI measures the satisfaction of the facility’s customers, such as tenants or employees, with the maintenance services provided.

Maintenance KPI Goals and eWorkOrders

Maintenance management software such as eWorkOrders CMMS allows organizations to define and monitor KPIs related to everything from productivity to the overall maintenance performance of their business. This software enables users to establish baselines to assess and identify areas in need of improvement.

With CMMS, users can track work orders, labor costs, and preventive maintenance metrics, perform advanced reporting, and evaluate all KPIs from a centralized system. This helps organizations streamline their maintenance operations and make informed decisions based on accurate and up-to-date data. By utilizing a CMMS, organizations can effectively manage their maintenance activities and optimize their performance.

10 Ways a CMMS Can Revolutionize Work Order Management: Enhancing Efficiency and Improving Maintenance Outcomes

April 2023

A computerized maintenance management system (CMMS) can empower facilities managers to become highly efficient and effective in managing work orders, much like expert problem-solvers. With a CMMS, work orders can be processed at scale and in real time, giving all stakeholders access to updated information for prompt resolution.

The following are ways in which a CMMS enhances work order management:

Automation of Preventive Maintenance: A CMMS can automate the scheduling and tracking of preventive maintenance tasks, ensuring that they are performed on time and reducing the likelihood of unplanned downtime or equipment failures.
Faster Work Order Resolution: With a CMMS, work orders can be assigned to technicians in real time, and updates to the work order status can be made immediately, giving all stakeholders access to the latest information.
Improved Vendor Management: A CMMS can provide access to a database of qualified and reviewed local service providers, allowing facilities managers to quickly and easily find the right vendor for a job, reducing response times and improving the quality of work performed.
Enhanced Data Management: A CMMS can consolidate all maintenance data into a single system, making it easier to track work order history, asset details, and vendor performance. This centralized data management approach can reduce the time spent on administrative tasks and allow facilities managers to make better decisions.
Better Compliance: A CMMS can help facilities managers maintain compliance with industry regulations and standards by tracking and documenting maintenance activities and providing alerts for upcoming inspections.
Streamlined Communication: A CMMS can facilitate better communication between facilities managers, technicians, and vendors by providing a centralized platform for work orders, comments, and attachments. This can reduce the time spent on manual communication processes and improve response times.
Efficient Parts Management: With a CMMS, parts and inventory management can be streamlined, ensuring that the right parts are available when needed, reducing downtime, and improving maintenance efficiency.
Better Cost Management: A CMMS can provide facilities managers with real-time cost data, enabling them to make better decisions regarding maintenance spending and budgeting. This can lead to reduced costs and better resource allocation.
Predictive Maintenance: A CMMS can help facilities managers move from reactive maintenance to a more proactive approach by providing real-time data on asset performance and identifying potential issues before they become major problems.
Improved Reporting: With a CMMS, facilities managers can generate detailed reports on work order history, asset performance, and vendor performance. This can provide valuable insights for optimizing maintenance operations, reducing costs, and improving asset lifespan.

By implementing a CMMS, facilities managers can streamline their work order management processes, reduce costs, and improve the overall maintenance of their facilities. Whether you’re a seasoned maintenance professional or new to the field, utilizing a CMMS can help you achieve your maintenance goals with ease and confidence.

Optimizing Healthcare Maintenance With CMMS/EAM Software

March 2023

Healthcare maintenance management can be a matter of life and death, as neglecting equipment and facilities can result in citations, lawsuits, and even loss of human life. The use of computerized maintenance management system (CMMS) or enterprise asset management (EAM) software is crucial in streamlining healthcare maintenance management. By managing assets, equipment, facilities, spare parts, procedures, schedules, and more, healthcare organizations can prevent unplanned outages and enhance the reliability of critical assets, which ultimately ensures that patients receive prompt and adequate treatment.

For example, defibrillators need to be maintained regularly to restore a person’s heartbeat in emergency situations. CMMS software can track the maintenance schedules of defibrillators, send alerts when replacements are due, and issue work orders automatically to carry out the necessary tasks. Besides streamlining work orders and maintenance schedules, healthcare facilities benefit from the centralized database of CMMS software, which allows for easy access to standard operating procedures (SOPs) related to equipment sanitation and cleaning. The details of each piece of equipment, including purchase date, manufacturer’s recommendations, warranties, repair history, and more, can be stored in the database.

Benefits of Healthcare CMMS/EAM software

Our CMMS/EAM software provides healthcare maintenance management with numerous benefits, including:

Efficient Management of Maintenance Operations: CMMS software can help healthcare facilities streamline their maintenance operations. It allows for easy tracking of maintenance tasks, inventory, spare parts, and more, making it easier to manage maintenance tasks effectively.

Proactive Maintenance: CMMS enables healthcare facilities to shift from a reactive maintenance strategy to a proactive one. The software allows preventive maintenance scheduling and stores all relevant data, enabling healthcare facilities to make informed decisions about their maintenance strategy based on actual data.

Improved Equipment Reliability and Safety: CMMS can help healthcare facilities keep equipment and facilities in peak operating condition. By regularly monitoring equipment and performing preventive maintenance, CMMS can help reduce the likelihood of equipment malfunctions, increasing reliability and overall safety.

Simplifying Regulatory Compliance with CMMS Software: CMMS centralized database stores all of your detailed information that is needed to comply with governing agencies’ regulations. Data is organized and can be easily retrieved for reporting purposes, audits, and inspections.

Data-Driven Decision Making: CMMS software reporting features enable management to make data-driven decisions relating to equipment repair or replacement. The data stored in CMMS can provide valuable insights into equipment performance, maintenance trends, and more, enabling healthcare facilities to make informed decisions about their maintenance strategy.

Final Thoughts

The use of CMMS software in healthcare maintenance management provides numerous benefits, including proactive maintenance scheduling, enhanced reliability and safety, regulatory compliance, and data-driven decision-making. By implementing CMMS software, healthcare facilities can improve their maintenance operations, reduce downtime, and ensure that patients receive the highest level of care. Moreover, the organized data storage and tracking capabilities of CMMS software make it easier to comply with regulatory standards and to prepare for audits and inspections. Overall, investing in a robust CMMS software solution can help healthcare facilities optimize their maintenance strategy, improve asset management, and increase patient safety and satisfaction.

Maximizing Business Success: The Important Role of Asset Management

February 2023

Asset management is the process of managing an organization’s assets to maximize their value and minimize their risk. Assets can include physical assets like equipment and property, financial assets like investments and cash, and intangible assets like intellectual property and goodwill. Effective asset management is essential for businesses of all sizes, and here are some reasons why:

Increased Efficiency

Asset management enables firms to make better use of their assets, lowering the demand for new assets and associated expenditures. Organizations can reduce idle time and increase asset productivity by identifying underutilized assets, resulting in increased efficiency and profitability.

Better Decision Making

Effective asset management requires accurate and up-to-date data on asset performance, condition, and lifecycle. By analyzing this data, businesses can make informed decisions on when to repair, maintain, or replace assets, minimizing downtime and maximizing return on investment.

Reduced Risk

Asset management helps businesses identify potential risks and take proactive measures to mitigate them. By regularly inspecting assets and performing preventive maintenance, businesses can reduce the likelihood of accidents, breakdowns, and other incidents that could impact their operations or reputation.

Compliance

Many businesses operate in regulated industries, and asset management is essential to ensure compliance with relevant laws and regulations. Proper maintenance of assets can help meet safety and environmental standards while tracking and managing financial assets can ensure compliance with accounting standards and tax laws.

Improved Asset Lifecycle Management

Asset management provides businesses with a clear understanding of their asset lifecycle, from acquisition to disposal. This knowledge allows businesses to plan and budget for asset replacements and upgrades, reducing the risk of unexpected costs and downtime.

Enhanced Customer Experience

Well-managed assets can lead to a better customer experience, as assets that are well-maintained and in good condition can operate more efficiently and effectively. This, in turn, can result in increased customer satisfaction, repeat business, and positive word-of-mouth recommendations.

Improved Financial Performance

Effective asset management can have a significant impact on a company’s financial performance. By optimizing asset utilization, minimizing downtime, and reducing unnecessary maintenance costs, businesses can increase their profitability and cash flow. Additionally, accurate tracking and management of financial assets can improve investment decisions, reduce financial risk, and enhance overall financial performance.

Increased Accountability

Asset management requires businesses to maintain accurate and up-to-date records of their assets, including their condition, maintenance history, and location. This provides a clear audit trail and increases accountability for asset-related decisions and activities, which can be important in regulated industries or for businesses with multiple locations or departments.

Better Resource Allocation

Asset management helps companies in identifying areas where resources might be more effectively allocated. Organizations can find opportunities to eliminate waste, increase efficiency, and prioritize investments in assets that create the most value by analyzing asset performance and utilization.

Competitive Advantage

Asset management is an important part of any business operation and can have a significant impact on a company’s financial performance, customer experience, and overall success. Businesses can maximize asset value, minimize risk, and gain a competitive advantage in their industry, by implementing a comprehensive asset management strategy and using the right tools and technologies

Final Thoughts

Investing in computerized maintenance management system (CMMS) software is an essential tool in implementing a comprehensive asset management strategy. With a CMMS, businesses can track asset performance, schedule preventive maintenance, manage work orders, and generate reports to help improve asset performance and reduce downtime. Using the right technology, such as a CMMS, businesses can more effectively manage their assets and gain a competitive advantage. Combining your asset management strategy and the right tools and technologies can help businesses maximize asset value, minimize risk, and achieve overall success.

Preventive Maintenance Checklists

February 2023

Preventive maintenance checklists are essential tools for ensuring equipment and machinery continue to operate safely and efficiently. By inspecting and maintaining equipment on a regular basis potential problems can be discovered and handled before they become serious issues that cause downtime, equipment failure, and costly repairs. A well-designed preventative maintenance checklist can help to extend the life of the equipment and reduce the risk of workplace accidents or injuries. Creating a uniform checklist can ensure that all necessary operations are routinely executed, limiting the risk of maintenance oversights or omissions. Overall, preventative maintenance checklists are crucial for preserving equipment reliability and safety, and can eventually contribute to a business’s or organization’s overall success.

Get some valuable tips from the article: Preventive Maintenance Checklists – Important Tasks You Need To Include

Preparing Camps for Summer: Essential Maintenance Tips

February 2023

As the summer season approaches, camp management must ensure that their facilities are in good condition to give campers a safe and enjoyable experience. Below are some basic camp upkeep suggestions to help you get ready for summer:

Conduct a thorough inspection:: Before the camp opens for the summer season, it is important to conduct a thorough check of the facilities. Check cabins, toilets, kitchens, and other common areas for any damage, wear, and tear, or maintenance requirements. Repairing any issues as soon as they occur can avoid larger issues from happening during the summer season.

Maintenance of outdoor spaces: The campgrounds must be examined and prepped for the summer season. This involves clearing debris, mowing the lawns, and repairing paths, sidewalks, and picnic areas as needed. A well-kept outdoor setting can make a good first impression and set the tone for a fun summer.

Maintenance of equipment: Summer camps commonly use a variety of equipment and gear, including generators, air conditioning systems, and refrigeration units. Before the summer season begins, make sure that all equipment is in good working order and that any necessary maintenance or repairs are scheduled. This can help prevent breakdowns and ensure that everything runs smoothly throughout the camp season.

Electrical and plumbing checks: Electrical and plumbing systems are critical to the operation of summer camps. Before the season begins, it is critical to perform system inspections to ensure that everything is in working order. Checking for leaks, ensuring that electrical systems are up to date and safe, and ensuring enough water pressure are all part of this process.

Fire safety checks: Because fire safety is a significant concern for summer camps, it is necessary to ensure that fire safety systems are in good working order. This involves inspecting fire extinguishers, smoke detectors, and fire alarms. It’s also a good idea to hold fire drills and educate staff and campers on fire safety procedures.

Camp Maintenance Software

Maintenance of camps and similar facilities can be a challenging task, especially when it comes to managing the various assets and equipment utilized in daily operations. With the industry’s fast-paced and ever-changing needs, having a streamlined and organized system is essential for ensuring that everything goes smoothly and efficiently. This is where Computerized Maintenance Management System (CMMS) Software comes into play.

By offering a unified platform for managing maintenance jobs, schedules, and resources, a Computerized Maintenance Management System (CMMS) can help manage all aspects of camp maintenance. Camp managers can use a CMMS to produce work orders, plan preventative maintenance operations, and keep track of equipment history and warranty information. The system also enables camp administrators to compile reports, spot patterns, and make data-driven decisions. A CMMS can help camp managers prioritize work, distribute resources more effectively, and lessen the risk of unexpected breakdowns and repairs by automating maintenance operations. Finally, a CMMS can help in streamlining of maintenance operations and the overall maintenance program at a camp, resulting in a safer and more enjoyable experience for campers.

Final Thoughts

In conclusion, preparing a camp for summer requires careful planning and attention to detail. By following these essential maintenance tips, camp managers can ensure that their facilities are in top condition and that campers have a safe and enjoyable experience. With the right preparation, the summer season can be a huge success for both the camp and its guests.

Camp Maintenance & The Power of CMMS

8 Strategies for Meeting Your Asset Management Goals in the New Year

January 2023

As we enter the new year, it’s critical to establish clear asset management objectives and create plans for accomplishing them. Here are eight strategies to help you achieve your asset management goals in the upcoming year:

Start by conducting a thorough inventory of your assets. This will provide a clear picture of what you have, where it is located, and what condition it is in.

Create a thorough maintenance schedule outlining the frequency and methods for inspecting, maintaining, and servicing each asset. The less downtime you experience, the easier it will be to spot possible issues before they arise.

Make use of technology to make your asset management procedures more effective. As an example, using a computerized maintenance management system (CMMS) can help you keep track of your assets, schedule maintenance, and generate reports.

Make sure your asset management policies and procedures are regularly reviewed and updated to reflect industry best practices and your organization’s requirements.

Engage your team, and make sure they understand your asset management goals and the strategies you have in place to reach them. Encourage them to express their opinions and provide recommendations for enhancements.

Determine areas for improvement by monitoring and tracking asset performance.

Prioritize routine training for maintenance staff to make sure they have the abilities and knowledge to look maintain assets.

By putting these tactics into practice, you will be able to optimize the performance of your assets, increase their lifespan and achieve your asset management goals in the New Year.

Importance Of Maintenace Checklists

January 2023

Checklists for maintenance are an important tool for ensuring that equipment is properly maintained and maintenance teams have completed tasks on time. Checklists can help to save time and money by assisting with the early detection and resolution of potential difficulties.

The following are some advantages of adopting maintenance checklists:

Improved system performance: Performing routine maintenance on a system helps to ensure that it is running as efficiently as possible, which can lead to lower energy bills and better indoor air quality.

Increased system lifespan: By spotting and fixing possible problems early on, proper maintenance can make the system last longer.

Reduced downtime: By preventing malfunctions and reducing downtime, regular maintenance can help to reduce costs associated with lost production.

Regulation compliance: Many industrial HVAC systems are subject to rules and requirements that call for routine maintenance. A checklist can be used to guarantee adherence to these rules.

Safety: Regular maintenance can help to guarantee that the system is safe to use, thereby shielding the general public and employees from any threats brought on by broken HVAC systems.

While having a checklist is vital, it’s equally important to have a professional go through it because they have the knowledge and experience necessary to carry out the inspection and maintenance duties correctly.

Some checklists that we have put together include:

Maintenance Tips To Help Prolong The Lifespan Of Pallet Jacks

Commercial HVAC Maintenance Tips & Checklist

Conveyor Belt Maintenance Checklist – Things You Shouldn’t Forget

Preventive Maintenance Checklists – Important Tasks You Need To Include

Most Common Industrial Boiler Issues & How To Fix Them

Importance Of Laboratory Maintenance

Common Chiller Issues & Solutions

And more…

Benefits Of Effective Work Order Management Software

January 2023

Work order management software helps an organization track, prioritize, and complete work orders across its business. When used along with a comprehensive work order and asset management system, it can help a company streamline its operations and ensure all equipment, devices, and building infrastructure is working correctly.

In reality, having a strong work order system in place is essential to ensuring that a business runs efficiently and that its staff has access to the tools they require whenever they need them. So, what is a work order? At a high level, a work order is an action or task assigned to a person or team. It describes the maintenance work required for a piece of equipment, and it can either be recorded on paper or digitally. Work orders can be submitted internally by an employee or externally by a customer.

The Benefits Of Having Work Order Management Software

A maintenance crew may receive hundreds of work orders each week, depending on the size of the company and the nature of the industry.

Software for work order management can help with it. A recent BusinessWire research found that businesses employing this software had a 20% reduction in material costs and equipment downtime.

With the aid of work order software, you can quickly keep track of your incoming tickets, assign them a priority, and check on their status. You can also proactively improve your preventive maintenance program using the information on the performance of your equipment.

Let’s examine some of the main advantages of work order management software, as well as the significance of integrating it with other enterprise tools like your asset management system or CMMS.

Improving Work Order Submission Processes

Work Order Management Software may streamline procedures for all employees who need to submit work requests, not only technicians.

Employees can submit tickets for both facilities issues and IT-related issues through the same portal, for instance, when you combine your work order solution with other business applications (such as IT systems). They only need to briefly describe their issue, and the system will send their request to the appropriate queue. No matter the problem, this makes it much simpler to produce work orders.

Work Order Automation

You can automatically assign work orders to the appropriate person or team by using work order management software. You can make sure that requests are automatically routed to the technician who is qualified to address a problem with an HVAC system, for instance.

In addition, your field technicians can submit comments about the equipment or update work orders in real-time while working on the equipment when you utilize work order management software that connects to a mobile application. This minimizes double entering and guarantees that your data is correct and current. The procedure is streamlined; technicians can finish the tasks given to them, send invoices, and monitor their performance all from the mobile application.

Additionally, technicians may quickly access pertinent service history, manuals, knowledge bases, spare parts inventory , and training videos when your work order management system is linked to a comprehensive asset management solution.

Compiling Analytics

You can get sophisticated, precise metrics by sharing work order data on one central platform with your other business analytics. Measures of work order response times, asset repair costs, requests for corrective maintenance, and more can be included in reports and dashboards.

This makes it much simpler to view the data, assess how you’re doing in relation to KPIs, and formulate long-term plans and reports to important stakeholders.

Making Preventive and Corrective Maintenance More Effective

When completing routine inspections, such as safety checks or cleaning rounds, maintenance staff can expedite their procedure by centralizing all documentation, training materials, and maintenance checklists. Additionally, they can immediately submit a corrective work order to rectify any problems they find.

Additionally, it becomes much simpler to see trends when employing a software system to manage all of the equipment’s data. Facilities teams can more precisely anticipate expenses, modify maintenance plans, manage resources, and allocate funds for new equipment when they can identify which equipment is frequently failing and which needs further maintenance.

Better Resource Management

Technicians may check their schedule and upcoming work orders with the aid of a mobile CMMS. They can do this to better manage their time and prevent scheduling conflicts. Additionally, CMMS may assist businesses with inventory management and make sure they have the parts and tools they need on hand to complete work orders.

Reduced Costs

Mobile CMMS can assist organizations in saving money by streamlining maintenance operations and lowering the amount of time personnel spend on administrative activities. By enabling experts to troubleshoot problems remotely, it can also aid in lowering the necessity for pricey on-site trips.

The Benefits of Connected Workplaces

You can prioritize and execute work orders more quickly if you have a good work order management approach. Without a thorough system in place, you risk repeated data entry, extended processing times, and lowered asset performance visibility.

Additionally enhancing communication between technicians and the office is mobile work order management. The office can simply keep track of the status of work orders in real time, and technicians can easily communicate with the office about any issues they face while on the job. This may shorten wait times and raise client satisfaction.

When work order management software is integrated with other business procedures, it can assist expedite operations and guarantee that all equipment and gadgets are functioning properly.

Eliminating The Work Order Backlog

December 2022

Backlog management is a difficult task. To guarantee that maintenance jobs are completed on schedule, backlog tasks need to be prioritized according to their importance, materials, and resources. They also need to be successfully managed and scheduled.

Get some tips on reducing work order backlog…

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CMMS Blog

Equipment Uptime

Mean Time To Repair (MTTR)

Mean Time Between Failures (MTBF)

Reactive Maintenance Percentage

Preventive Maintenance

Planned Maintenance

Work Order Backlog

Root Cause

Maintenance Cost Per Unit Of Production

Customer Satisfaction

Maintenance KPI Goals and eWorkOrders

Benefits of Healthcare CMMS/EAM software

Final Thoughts

Increased Efficiency

Better Decision Making

Reduced Risk

Compliance

Improved Asset Lifecycle Management

Enhanced Customer Experience

Improved Financial Performance

Increased Accountability

Better Resource Allocation

Competitive Advantage

Final Thoughts

Camp Maintenance Software

Final Thoughts

The Benefits Of Having Work Order Management Software

Improving Work Order Submission Processes

Work Order Automation

Compiling Analytics

Making Preventive and Corrective Maintenance More Effective

Better Resource Management

Reduced Costs

The Benefits of Connected Workplaces

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