Janet JaquisApril 2019 Customer Challenge: A global manufacturer of automotive systems, modules, and components was looking to upgrade from their current way of doing business to a web-based solution. Managing inventory on a whiteboard and work orders using slips of paper was not working. Team communications are done through two-way radios. Their CMMS requirements: • Manage Preventive … Read more
April 2019 Customer Challenge: A non-profit company managing a community of apartments, offices and programs, was looking for an affordable, efficient way to streamline and improve facilities maintenance processes. A few of the features that they were interested in include: • Being prepared for monthly inspections. • Work Orders • Interactive Checklists • Technical Support • … Read more
April 2019 Customer Challenge: Food manufacturer needs to get better control of work orders: • Who is responsible for the work. • What work was done. • How long it took each tech. • Length of time the equipment was down. • View the complete list of work orders and history at any time. • Needs … Read more
April 2019 Customer Challenge: A property management company came to us wanting to replace their current maintenance management system. Trying to manage service requests and close out work orders with no mobile access was becoming time-consuming. Besides the techs needing access, they have a hand full of vendors who also need permission to go in … Read more
Customer Challenge: One of the largest agriculture growers in the US came to us looking for a system that would consolidate all of their information and keep track of all of their assets. It was important to be able to store manuals, documents, and pictures in one location that is easy to use. With their current … Read more
April 2019: Customer Challenge: This Zoo owner came to us looking for an automated system to help manage the maintenance operations of their buildings and exhibits. Their current process using handwritten service requests was a disaster. With multiple people using the centralized spreadsheet, keeping accurate track of assets and audit trails was very difficult. Having … Read more
April 2019 Customer Challenge: Managing a year-round Camp and Retreat Center with over 150 acres requires that facilities and equipment are always operating to its full potential. They realized that their traditional pencil and paper approach to tracking business operations was limited, inefficient and not meeting their demands. Managing numerous buildings, equipment and grounds, the … Read more
April 2019 Customer Challenge: The Department of Public Works was looking for a comprehensive system to help them manage their maintenance operations. Having a system that was easy to use by everyone including people with disabilities, was extremely important. They also wanted to provide residents with a link so that they could put in a … Read more
April 2019 Customer Challenge: A Global Biopharmaceutical Corporation biggest business challenge was to be able to manage, maintain, and consolidate all of their asset information and documents into one centralized location. The system had to be easily accessible and user-friendly for a diverse audience of technical and non-technical personnel. Their team depends on the rapid retrieval … Read more
April 2019 Customer Challenge: A large franchisor and operator of fitness centers were looking to bring the organization to the next level for tracking work orders to create more visualization. They currently use a spreadsheet and a system for communications, which was no longer efficient. Main Objective: The system has to be user-friendly. Schedule preventative maintenance … Read more
