April 2019 Customer Challenge: A large distributor of snack foods contacted us looking to upgrade their maintenance management process. The current paper and pencil process was not an efficient or easy way to manage work orders. Meeting inspection regulations requires them to maintain accurate and detailed records. Attaching documents and photos to work orders is … Read more
April 2019 Customer Challenge: A Convenience Store Chain with Restaurants and Gas Stations was looking for a system that would help them manage their work orders. Their team is responsible for managing a large number of franchise properties and ensuring that repairs are completed quickly. Managing their maintenance department through email wasn’t cutting it anymore. Keeping track of labor hours and supplies for each location was challenging. Before work orders could be distributed to the maintenance manager for execution, everything needed to be sent to the regional manager for approval. Once … Read more
April 2019 Customer Challenge: This Commercial Property Management Company has locations in multiple states scattered across the country. They needed to quickly set up an easy to use work order system for his tenants and technicians. They wanted to give each tenant their own access to put in a service request, with no access to … Read more
April 2019 Customer Challenge: One of our technical specialists received an urgent request from one of our manufacturing clients. Their maintenance department was having trouble tracking who was dropping off and picking up equipment for repair. They needed to be able to use their mobile devices to capture the signatures of both the customer dropping … Read more
April 2019 Customer Challenge: Provided a demo to a hospitality group that just purchased another facility and were exploring new options for managing their maintenance department. Although they do have a system in their one facility that was managed by their IT department, they were looking to see if there was a more efficient and … Read more
April 2019 Customer Challenge: Recently a pharmaceutical client was looking to further automate the processes they use for documenting completed preventive maintenance work orders. They want to maintain printed records of all closed preventive maintenance work orders. Currently, the technicians use their electronic list of work orders and just check off which ones were completed. … Read more
