April 2019 Customer Challenge: A Global Biopharmaceutical Corporation biggest business challenge was to be able to manage, maintain, and consolidate all of their asset information and documents into one centralized location. The system had to be easily accessible and user-friendly for a diverse audience of technical and non-technical personnel. Their team depends on the rapid retrieval … Read more
April 2019 Customer Challenge: A large franchisor and operator of fitness centers were looking to bring the organization to the next level for tracking work orders to create more visualization. They currently use a spreadsheet and a system for communications, which was no longer efficient. Main Objective: The system has to be user-friendly. Schedule preventative maintenance … Read more
April 2019 Customer Challenge: A food manufacturer came to us looking for a solution to help them manage their maintenance operations. They currently have three plants, a distribution center, headquarters and are continually growing to add new locations in other states. They needed to get control of their maintenance department and wanted to have everything managed … Read more
April 2019 Customer Challenge: Our customer is a manufacturing facility for large engines. There is limited time to move heavy machinery oversized parts from place to place in their plant during the production process. eWorkOrders was approached to see if we could prevent downtime on the production line by creating a work order solution for … Read more
April 2019 Customer Challenge: A large distributor of snack foods contacted us looking to upgrade their maintenance management process. The current paper and pencil process was not an efficient or easy way to manage work orders. Meeting inspection regulations requires them to maintain accurate and detailed records. Attaching documents and photos to work orders is … Read more
April 2019 Customer Challenge: A Convenience Store Chain with Restaurants and Gas Stations was looking for a system that would help them manage their work orders. Their team is responsible for managing a large number of franchise properties and ensuring that repairs are completed quickly. Managing their maintenance department through email wasn’t cutting it anymore. Keeping track of labor hours and supplies for each location was challenging. Before work orders could be distributed to the maintenance manager for execution, everything needed to be sent to the regional manager for approval. Once … Read more
April 2019 Customer Challenge: This Commercial Property Management Company has locations in multiple states scattered across the country. They needed to quickly set up an easy to use work order system for his tenants and technicians. They wanted to give each tenant their own access to put in a service request, with no access to … Read more
April 2019 Customer Challenge: One of our technical specialists received an urgent request from one of our manufacturing clients. Their maintenance department was having trouble tracking who was dropping off and picking up equipment for repair. They needed to be able to use their mobile devices to capture the signatures of both the customer dropping … Read more
April 2019 Customer Challenge: Provided a demo to a hospitality group that just purchased another facility and were exploring new options for managing their maintenance department. Although they do have a system in their one facility that was managed by their IT department, they were looking to see if there was a more efficient and … Read more
April 2019 Customer Challenge: Recently a pharmaceutical client was looking to further automate the processes they use for documenting completed preventive maintenance work orders. They want to maintain printed records of all closed preventive maintenance work orders. Currently, the technicians use their electronic list of work orders and just check off which ones were completed. … Read more
