Customer Challenge: The manufacturer of a wood flooring company was looking for a software solution to help manage their facilities and production equipment. Inventory reporting was extremely important. Service Requests needed to be entered online and must be able to create and manage work orders from a Smartphone or tablet.
Success Solution: We demonstrated the flexibility of our software and how easy it is to adapt to their workflow and their terminology.
• They were really impressed with the ability to manage Service Requests, Work Orders, Inventory and their Preventive Maintenance program through one centralize CMMS database that was updated in real-time and accessible from anywhere.
• Among the hundreds of reports, we have a library of over 40 inventory reports that can filter their data to meet their needs.
• Customized dashboards can be created to constantly see the real-time status of work orders.
• Technicians can snap pictures in the field and attach them to the work orders right from their mobile device.
• With real-time updates, access to inventory, pertinent documents, and historical information is always available to anyone from anywhere.