Hotel CMMS Software for Maintenance Management

May 2019

Customer Challenge: Managing a large hotel comes with a lot of tasks to ensure that guests and employees are happy and everything is safe. The customer was looking for:

• Centralization of Data
• User-Friendly Access
• Mobile Access from a Smartphone
• Work Order Management
• Asset Management
• Reports

Success Solution: The customer saw the advantages of using the eWorkOrders CMMS software in their maintenance department. With all of the features, they would be able to keep track of inventory, streamline processes and save money. Having access to real-time data and reports makes meeting regulations and compliance audits a lot quicker and easier. The process of effectively managing assets and inventory, and the ability to generate historical reports to analyze expenses, definitely would save them a lot of money.

The most important tool for them was the work order management module and being able to create work orders from mobile devices. Having the ability to prioritize work orders to meet emergencies, and having real-time updates would definitely increase customer satisfaction.

Janet Jaquis is a CMMS software specialist with over 8 years at eWorkOrders, where she develops educational content, technical guides, whitepapers, and implementation resources for maintenance management professionals. Her work covers preventive maintenance, work order management, asset reliability, inventory and spare parts, mobile maintenance, and CMMS implementation across manufacturing, healthcare, government, food and beverage, and facilities operations. Janet's content is grounded in customer testimonials, case studies, industry research, and ongoing engagement with the eWorkOrders product team and customer base. Prior to eWorkOrders, she spent her career at AT&T in enterprise technology, working on the development and launch of AT&T WorldNet — one of the first major commercial internet services — and serving as Product Marketing Manager for AT&T WorldNet and AT&T Satellite Services. She holds a degree in Marketing and completed the full PMP (Project Management Professional) certification program.