May 2019 Customer Challenge: A luxurious Country Club, with numerous Golf Courses, Tennis Courts, Fitness Center, Spa and a lot of other activities, had several challenges that brought them to eWorkOrders. Their current provider was not working up to their expectations in meeting their requirements for maintenance tracking and reporting. They were looking for a system … Read more
May 2019 Customer Challenge: A professional property management company, providing services to Condominium & Homeowner Associations as well Commercial Properties, came to us looking to upgrade their current processes for managing their facilities. Currently, they were using spreadsheets and managing over 80 associations, which were becoming labored intensive and not efficient. They wanted to be able … Read more
April 2019 Customer Challenge: Food and Beverage manufacturers must deal with a wide range of regulations regarding food safety. Along with the policies and procedures that vary from country to country. In the United States, manufacturers are subject to USDA Food Safety and Inspection Service (FSIS) regulations and those of the FDA, and more. Keeping … Read more
April 2019 Customer Challenge: The manufacturer of a wood flooring company was looking for a software solution to help manage their facilities and production equipment. Inventory reporting was extremely important. Service Requests needed to be entered online and must be able to create and manage work orders from a Smartphone or tablet. Success Solution: We demonstrated the … Read more
Customer Challenge: Managing work orders, assets, inventory and preventive maintenance are the standard features that this customer was looking for. Their biggest challenge was preparing for scheduled and unscheduled audits and inspections. From Part 139 certification, USA annual audits and AZA audits, they had to make sure that information was accurately captured and easily accessed through … Read more
Article Role of CMMS in Preventive Maintenance • Is your maintenance department working in a reactive mode? • Are you spending hundreds of dollars waiting for equipment to be repaired? • Are you losing business because of equipment breakdown? • Are your technician’s wasting a lot of time looking for spare parts? If you answered … Read more
April 2019 Customer Challenge: A global manufacturer of automotive systems, modules, and components was looking to upgrade from their current way of doing business to a web-based solution. Managing inventory on a whiteboard and work orders using slips of paper was not working. Team communications are done through two-way radios. Their CMMS requirements: • Manage Preventive … Read more
April 2019 Customer Challenge: A non-profit company managing a community of apartments, offices and programs, was looking for an affordable, efficient way to streamline and improve facilities maintenance processes. A few of the features that they were interested in include: • Being prepared for monthly inspections. • Work Orders • Interactive Checklists • Technical Support • … Read more
April 2019 Customer Challenge: Food manufacturer needs to get better control of work orders: • Who is responsible for the work. • What work was done. • How long it took each tech. • Length of time the equipment was down. • View the complete list of work orders and history at any time. • Needs … Read more
April 2019 Customer Challenge: A property management company came to us wanting to replace their current maintenance management system. Trying to manage service requests and close out work orders with no mobile access was becoming time-consuming. Besides the techs needing access, they have a hand full of vendors who also need permission to go in … Read more
