8 Ways to Cut MTTR Without Hiring a Single New Technician
8 Ways to Cut MTTR Without New Hires A pump goes down at 10am. The technician spends twenty minutes turning wrenches, but the pump isn’t back in service until after lunch. The rest of that time went to getting the call, figuring out what was wrong, finding the part, and confirming the fix held. MTTR, … Read more
