MaintainX vs. Hippo CMMS (Eptura Asset): Which CMMS Is Right for You in 2026?
A note up front on naming: Hippo CMMS, a long-standing name in facilities maintenance software, is actively being folded into “Eptura Asset” as its parent company, Eptura, consolidates its product lineup. Because of that, this guide compares MaintainX to Hippo CMMS/Eptura Asset as it exists today, and flags where the rebrand affects what you’ll actually find if you go looking for it.
First, MaintainX is an independent, mobile-first CMMS with pricing published directly on its website.
Hippo CMMS was acquired by iOffice in 2019, then folded into Eptura when Condeco merged with iOffice + SpaceIQ in October 2022 to form Eptura — a company that also owns workplace-management products like Eptura Workplace and Eptura Engage. In fact, Eptura’s own materials now state plainly that “Hippo CMMS is evolving into Eptura Asset.”
In short, that transition matters for buyers: it means pricing, support structure, and even the product name itself are in a state of change, which is worth factoring into any evaluation alongside the feature comparison itself.
Overall, this guide compares MaintainX and Hippo CMMS/Eptura Asset across features, pricing, ratings, and who each platform actually fits — and introduces eWorkOrders as a third option, with transparent pricing and a stable product name.
MaintainX vs. Hippo CMMS: What Are the Key Differences?
Both platforms serve facilities and maintenance teams with mobile-accessible work order and asset management, but they differ in corporate structure, product stability, and reporting depth.
Where MaintainX and Hippo CMMS (Eptura Asset) Diverge
- Product stability. MaintainX has operated under one name since launch. Hippo CMMS, by contrast, has passed through two ownership changes (iOffice’s 2019 acquisition, then Eptura’s 2022 formation) and is currently being rebranded to Eptura Asset — worth factoring in if long-term product continuity matters to your team.
- Corporate structure. Eptura is a broader workplace-and-asset-management company (also selling Eptura Workplace, Eptura Engage, and Eptura Visitor), backed by private equity firms Thoma Bravo and JMI Equity. MaintainX is a more narrowly focused, independent CMMS company.
- Pricing transparency. MaintainX publishes its pricing directly. Eptura publishes none for Eptura Asset/Hippo CMMS — its pricing page offers only “Talk to us” demo requests.
- Review ratings and platform fragmentation. MaintainX holds a consistent 4.8★ on both Capterra (1,053 reviews) and G2 (1,540 reviews). Hippo CMMS/Eptura Asset’s review data is split across differently-named listings — 4.5★ on Capterra under “Hippo CMMS” (168 reviews) and 4.1★ on G2 under “Eptura Asset” (251 reviews) — making it harder to get one clean picture of reviewer sentiment.
- Support responsiveness. Multiple named Eptura Asset reviewers on G2 specifically cite slow customer support response times as a pain point, a complaint theme that appears more prominently in Eptura’s recent review base than in MaintainX’s.
- BIM/digital twin integration. Eptura Asset connects to Autodesk Tandem, Revit, and AutoCAD for BIM-based fault tracing — a specialized capability MaintainX does not offer, useful for teams managing facilities through building information models.
At a Glance: MaintainX vs. Hippo CMMS (Eptura Asset)
| Dimension | MaintainX | Hippo CMMS (Eptura Asset) |
|---|---|---|
| Best for | MaintainX: Light manufacturing, facilities management, teams moving off paper | Eptura: Business services, education, energy/transport, government, healthcare, and manufacturing facilities teams |
| Corporate backing | MaintainX: Independent CMMS company | Eptura: Thoma Bravo/JMI Equity-backed; formed 2022 from Condeco + iOffice/SpaceIQ merger |
| Product naming | MaintainX: Stable, single product name since launch | Eptura: Hippo CMMS is currently being rebranded/migrated to “Eptura Asset” |
| Published pricing | MaintainX: Free, $20/user/mo, $65/user/mo, custom Enterprise | Eptura: Not publicly published; custom quote only |
| BIM/digital twin support | MaintainX: Not a core feature | Eptura: Autodesk Tandem, Revit, AutoCAD integration for BIM fault tracing |
| Integrations | MaintainX: NetSuite, SAP, Dynamics 365, Slack, QuickBooks, Jira, Power BI, Samsara | Eptura: Salesforce, ServiceNow, Okta/Azure AD SSO, Power BI, Slack, Teams, Zapier, Box/Dropbox |
| Capterra rating | MaintainX: 4.8★ (1,053 reviews) | Eptura: 4.5★ “Hippo CMMS” (168 reviews) |
| G2 rating | MaintainX: 4.8★ (1,540 reviews) | Eptura: 4.1★ “Eptura Asset” (251 reviews) |
What Does MaintainX Offer? Features, Pricing & Pros/Cons
MaintainX is built around the idea that a CMMS only pays off if technicians use it every day — mobile-first design, standardized workflows, and messaging built into every work order, under one stable product name rather than an evolving, multi-brand portfolio like Eptura’s.
Key features
- Real-time messaging is woven into AI-assisted work order creation
- Preventive maintenance can be scheduled by interval, meter reading, or condition trigger
- AI reviews historical work orders and flags equipment showing failure risk
- Attach manuals and documentation directly to an asset, alongside its ongoing reliability data
- A procedure or digital checklist gets generated by AI straight out of an uploaded manual
- Parts inventory paired with AI demand prediction and reorder alerts
- Open API access and an integrations marketplace covering NetSuite, SAP, Dynamics 365, Slack, QuickBooks, Jira, Power BI, and Samsara
Ideal users
Facilities teams, light manufacturers, and multi-location operators who want a stable, transparently-priced platform and fast technician adoption. However, it’s a lighter fit for teams specifically needing BIM/digital-twin fault tracing tied to Autodesk tools, an area where Eptura Asset’s Revit and Tandem integrations go further.
Pros
What comes up most in verified reviews:
- Intuitive and easy to adopt. “The work order system is intuitive and easy for our team to use, which improved accountability and response times almost immediately.” — Richard M., Logistics Manager
- Fast, straightforward implementation. “MaintainX is easy to implement, very customisable and easy to use.” — Su-Mari D., OEE Specialist
- Centralizes maintenance information. “Being able to track all of this information in one place has made a tremendous difference for us.” — Mickeal P., Facility Manager
Cons
What comes up most as a complaint in verified reviews:
- Mobile app trails the desktop experience. “The mobile app is not as intuitive as the desktop.” — Brennen L., Wastewater Supervisor
- Enterprise-tier pricing can be steep. “The cost MaintainX is its largest cons… for a lot of teams the sticker shock when looking to transition can be quite jarring.” — Emmett B., Manufacturing Engineer
- Occasional unannounced workflow changes. “There have been occasions where we have been doing something a certain way and then all of a sudden that way doesnt work anymore or a button is missing.” — Craig C., Maintenance Planner
Pricing (published, per MaintainX)
What Does Hippo CMMS (Eptura Asset) Offer? Features, Pricing & Pros/Cons
Hippo CMMS was acquired by iOffice in 2019 and came into Eptura’s portfolio when Eptura formed in October 2022 from the merger of Condeco and iOffice + SpaceIQ. In addition, Eptura’s own materials confirm Hippo CMMS is evolving into a unified product called Eptura Asset, which also absorbed the separate ManagerPlus product line.
Key features
- Smart work orders with instructions, checklists, and diagrams attached
- Calendar-based and usage/meter-based preventive maintenance scheduling
- Asset registry with lifecycle history and equipment inspection logs
- Inventory/parts management with barcode scanning and kitting
- Mobile app with offline access and barcode scanning
- BIM/digital twin integration via Autodesk Tandem, Revit, and AutoCAD
- “Eptura Assistant for Maintenance” — conversational AI inside Microsoft Copilot (announced April 2026, in preview)
Ideal users
Per Eptura’s current product pages, Eptura Asset targets business services, education, energy and transport, government, healthcare, manufacturing, and software/tech organizations. Notably, reviewer job titles skew toward facilities and maintenance management roles — Maintenance Manager, Facilities Director, Shop Foreman — consistent with a maintenance-operations buyer rather than an IT or C-suite one.
Pros
The most common advantages of Hippo CMMS/Eptura Asset, based on verified reviews:
- User-friendly with strong support (historically). “Hippo is very user friendly, has exceptional support.” — Chris F., Maintenance Manager
- Solves real inventory-tracking gaps. “HIPPO has allowed us the opportunity to maintain a working inventory and tracking system.” — David S., Facilities Director
Cons
The most common disadvantages of Hippo CMMS/Eptura Asset, based on verified reviews:
- Vendor-driven changes can be disruptive. “Should your update cause us to make such drastic changes next time we will be going out to bid.” — Joe S., Asst. Director of Facilities
- Slow customer support response. “Lack of customer support and no one to easily get a hold of when needed.” — Tyler G., Founder
- Long support wait times. “Customer service yes takes forever to hear back.” — Ron D., Shop Foreman
Pricing
Eptura does not publish pricing for Eptura Asset or Hippo CMMS anywhere. Instead, Eptura’s own pricing page offers only “Talk to us” demo-request options, and Capterra’s listings for both the Hippo CMMS and Eptura Asset (ManagerPlus-derived) product pages show “Contact Vendor for Pricing,” with no free trial or free version. As a result, there is no published dollar figure or per-user rate for this product.
MaintainX vs. Hippo CMMS: Which Should You Choose?
Overall, for most teams, the MaintainX vs. Hippo CMMS decision comes down to how comfortable you are with a product currently mid-rebrand, versus a stable, single-name platform with published pricing.
Choose MaintainX if you want to see pricing up front, avoid any uncertainty tied to a product transition, and get technicians running fast on a stable platform.
Alternatively, choose Hippo CMMS (Eptura Asset) if you specifically need BIM/digital-twin fault tracing tied to Autodesk tools, or your organization already has a relationship with Eptura’s broader workplace-management product suite.
Worth noting either way: Eptura’s review data for this product is fragmented across differently-named listings (Hippo CMMS on Capterra, Eptura Asset on G2), and multiple recent reviewers cite slow support response times — worth testing support responsiveness directly before signing a contract, and confirming exactly which product name and support terms apply given the ongoing rebrand.
eWorkOrders: The Clear Alternative to MaintainX and Hippo CMMS
eWorkOrders gives maintenance teams AI-assisted PM recommendations and full asset tracking under one stable product name, with transparent pricing and no ownership transition to track. In addition, every plan includes full mobile browser access, complete reporting, and real support and training. Notably, the eWorkOrders team has refined the platform over more than 30 years in the CMMS business, and it now runs at over 800 service departments.
Why maintenance teams choose eWorkOrders over MaintainX and Hippo CMMS
- One stable product, no rebrand to track. Unlike Hippo CMMS’s transition to Eptura Asset, eWorkOrders has operated under one name and one ownership structure.
- Pricing you can see before you talk to sales. eWorkOrders publishes its rates directly — no “talk to us” pricing page.
- Support and training included, not a reported pain point. U.S.-based support and training are part of every plan, addressing the slow-response complaints some Eptura Asset reviewers report.
- AI-assisted maintenance planning included. AI Recommended PMs and Asset AI Analysis (powered by Google Gemini) review an asset’s history to flag failure patterns and suggest maintenance intervals.
- Reporting without the tier gate. Every eWorkOrders plan includes real-time KPI dashboards and a full reporting library from day one.
- Full mobile browser access. Technicians can scan a QR or barcode on any asset, meter, or inventory item and create, update, or close work orders on the spot.
- Meter-based PM triggers. PM work orders trigger automatically as soon as equipment usage crosses a threshold you set.
- End-to-end asset lifecycle tracking — purchase price, in-service date, useful life, and automatic straight-line depreciation — with dedicated multi-site tools on the Enterprise tier.
- Role-based dashboards shareable across your whole team, backed by a full library of built-in reports.
- Spare parts inventory connected to specific assets, with stock-level-based reorder alerts.
Pricing
eWorkOrders offers three plans: a flat-rate Starter tier at $380/month, a flat-rate Advanced tier at $480/month (both unlimited on users), and a custom-quoted Enterprise tier that typically runs $45–$120 per user monthly on a 5-user minimum. A one-time setup fee applies, and optional web setup or training sessions can be added. (eWorkOrders, 2026) Contact eWorkOrders to confirm the exact numbers for your team.
What actual users say
“It’s like hitting 5 out of 6 numbers on the lottery.”
— Bryan J., Purchasing Manager, Transportation/Trucking/Railroad
“It offers strong automation for work orders, asset tracking and preventative maintenance.”
— Haley D., Accounting Admin, Medical Practice
“The 24/7 tenant portal enhances communication, speeds up response times, and boosts tenant satisfaction.”
— Sue R., Maintenance Manager, Real Estate
“We were able to create a system and workflows that work perfect for us, without having to give up any of our wants.”
— Robert H., Director of Operations, Higher Education
“Huge difference to our maintenance department. There are so many great things to say.”
— Garland W., Maintenance Manager
“The system and support team are excellent. I plan to engage with eWorkOrders in future projects.”
— Benjamin P., Director of Facilities and Maintenance, Aviation & Aerospace
If you’re evaluating CMMS platforms and want a stable product with transparent pricing and support included on every plan, get a demo →
MaintainX vs. Hippo CMMS: Related Comparisons & Resources
MaintainX vs. Competitors
- MaintainX vs. Fiix: Which CMMS Is Right for You in 2026?
- MaintainX vs. UpKeep: Which CMMS Is Right for You in 2026?
- MaintainX vs. eMaint: Which CMMS Is Right for You in 2026?
- MaintainX vs. Limble: Which CMMS Is Right for You in 2026?
- MaintainX vs. Tractian: Which CMMS Is Right for You in 2026?
- MaintainX vs. SAP: Which Is Right for Maintenance Management in 2026?
- MaintainX vs. Brightly (Asset Essentials): Which CMMS Is Right for You in 2026?
- MaintainX vs. IBM Maximo: Which Is Right for Asset Management in 2026?
- MaintainX vs. Asset Panda: Which Is Right for Asset Tracking & Maintenance in 2026?
- MaintainX vs. Click Maint: Which CMMS Is Right for You in 2026?
Head-to-Head Competitor Comparisons
- Limble vs. UpKeep: Which CMMS Is Right for You in 2026?
- Fiix vs. UpKeep: Which CMMS Is Right for You in 2026?
- Limble vs. Fiix: Which CMMS Is Right for You in 2026?
Guides
- CMMS ROI: 7 Metrics to Measure and Optimize — How to quantify the return on a CMMS investment.
- 10 Steps to Budget Effectively for CMMS Software — Planning for licensing, setup, and training costs.
- Equipment Maintenance: Types, Schedules & Compliance Guide — Building a maintenance program that prevents equipment failures.
- What Is CMMS Software? — The complete plain-language guide to CMMS: features, pricing models, and implementation.
- Preventive Maintenance: The Complete Guide — PM scheduling, checklists, and KPIs.
- Asset Management with CMMS: The Complete Guide — Tracking, lifecycle, and depreciation for physical assets.
- Work Order Management Software: The Complete Guide — How work order software works, from request to completion.
- What Does a CMMS Do? — Key features and benefits explained.
- Types of Preventive Maintenance Explained — Time-based, meter-based, and condition-based PM strategies compared.
- Maintenance Terms and Definitions Glossary — 200+ CMMS and maintenance management terms explained in plain language.
Software & Features
- eWorkOrders CMMS/EAM — The full commercial feature set, pricing, screenshots, and a live demo.
- CMMS Reports, Dashboards, Analytics & KPIs — How eWorkOrders’ built-in reporting library works.
- Maintenance Checklists Library — Digital inspection and PM checklists with photos and signatures.
Tools
- CMMS ROI Calculator — Estimate ROI based on your current maintenance costs and asset count.
MaintainX vs. Hippo CMMS: Frequently Asked Questions
MaintainX vs. Hippo CMMS: Product & Pricing Questions
Common Complaints
Choosing the Right Fit
- IBM Maximo — an enterprise-grade EAM suite built for large, asset-intensive industries like utilities and oil & gas.
- Fiix — a Rockwell Automation company with its own AI risk-analytics engine, Fiix Foresight.
- eWorkOrders — a full-featured CMMS that pairs flat-rate, unlimited-user pricing with deep asset-tracking, AI-assisted PM recommendations, and U.S.-based support and training included on every plan.
See eWorkOrders in Action
Explore how eWorkOrders can help your maintenance team work smarter.
Author: Janet Jaquis, Marketing Director | CMMS Software Specialist
Pricing and ratings for MaintainX and Hippo CMMS/Eptura Asset are sourced from publicly available third-party listings — G2 and Capterra — and each vendor’s own pricing page, current as of August 5, 2026. Because Hippo CMMS is actively transitioning to the Eptura Asset brand, review data is split across differently-named listings on Capterra and G2 and may not fully reflect the current, unified product; treat these ratings as directionally useful rather than as precise as MaintainX’s single-product review base. Consequently, Eptura does not publish pricing for this product.
Additionally, eWorkOrders pricing is sourced directly from eWorkOrders’ own published rate structure, and review excerpts are quoted from individual named reviewers on Capterra and G2’s public review pages. Vendor pricing, features, and ratings change over time; confirm current details directly with each vendor before making a purchasing decision. This page is an independent comparison and is not affiliated with, endorsed by, or reviewed by MaintainX, Eptura, or Hippo CMMS.
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