June 2019
Customer Challenge: Biomedical company was looking for a solution to help them manage their field services Preventive Maintenance (PM) and repairs of medical equipment and generate detailed reports of equipment by site.
Success Solution: With eWorkOrders, the client felt the software was very user-friendly and would help them to easily:
• Manage PM schedules
• Take control over spot buy purchases
• Improve processes from managing assets
• Create checklists to help them manage inspections
• Generate detailed reports on each piece of equipment
• Technicians can manage work orders through a computer or mobile device
• Pictures can be uploaded and attached to work orders
Walking through the demonstration the customer saw the advantages of eWorkOrders CMMS solution. Having everything in one database would help them to better manage PM schedules, increase asset lifespan, reduce costs and be prepared for inspections.
