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Digital Signature Capture for CMMS
Signature Capture is the CMMS capability that collects a timestamped electronic signature directly on a work order checklist — from a technician, supervisor, operator, or customer — and stores it permanently on the record as documented proof the work was authorized, performed, or accepted.
If an inspector asked to see the signed record for a work order closed last Tuesday, how long would it take to produce it — and would it still be legible? eWorkOrders replaces wet-ink signatures, paper sign-off sheets, and scanned PDFs with digital signatures captured directly on the work order checklist. Every signature is timestamped, tied to the signer, and stored permanently on the work order — retrievable across any facility, any year, any audit.
A wet-ink signature on a paper work order is a liability you haven't audited yet. A digital signature in eWorkOrders is the evidence.
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Signature Capture Features in eWorkOrders
Each section below describes what the feature does and how it works in eWorkOrders.
Collect Signatures on Any Touchscreen Device — Directly on the Work Order Checklist
Technicians, supervisors, operators, or customers sign directly on the work order checklist using any iOS or Android phone, tablet, or desktop with a touchscreen. The signature is captured as a visual image and stored on the work order record. No paper form is printed, scanned, or filed.
Each signature is captured with an automatic timestamp and the signer's name. Signatures live on the work order as part of the completed checklist, becoming part of the permanent record of the job.
Configure Multiple Signature Points on a Single Checklist
Checklists in eWorkOrders can be built with multiple signature steps — pre-work authorization before a technician enters a restricted area, technician completion when the job is finished, supervisor verification before closeout, and customer acceptance for service-bureau work. Each signature becomes part of the completed checklist record on the work order.
Checklists can be set up to automatically load onto specific work order types — so PMs, calibrations, hot work permits, or inspections pull in the right signature steps by default. Any checklist can also be added manually to any work order when a job needs additional sign-off. This supports compliance documentation requirements that call for separate authorization and verification signatures.
Export Signed Work Orders as Inspector-Ready PDF Records
Every signed work order in eWorkOrders can be exported as a formatted PDF containing the job detail, checklist completion, parts used, labor time, attached photos, and all signatures with timestamps. The export is formatted for inspector review — not a raw data dump.
When a regulator, auditor, insurance carrier, or attorney requests a specific signed record, it can be retrieved and exported in seconds from the reporting module — by work order number, date range, asset, or technician. No binders, no file rooms, no scanned PDFs to hunt through.
![Maintenance manager reviewing completed work orders on the eWorkOrders CMMS dashboard](https://eworkorders.com/eworkorders/wp-content/uploads/signature-capture-biilt-signature.webp")
Build Signature Requirements Into the Checklist — Not Into Memory
In eWorkOrders, signature requirements live on the checklist. When a checklist includes a signature step, the person completing the checklist sees it as part of the work — not as something to remember afterward. The checklist makes the sign-off visible and expected.
Checklists can be configured to auto-load onto work orders of a given type — calibrations, PMs, hot work permits, safety inspections — so the right signature steps appear by default. Any checklist can also be added manually to any work order when a specific job needs extra sign-off. Managers can review completed work and signatures from the dashboard without chasing paper.
What Is Signature Capture in a CMMS?
Signature capture is the CMMS capability that records an electronic signature on a work order checklist — collected on a touchscreen from a technician, supervisor, operator, or customer — and stores it permanently on the record with a timestamp and the signer's name. In regulated industries, it is the component that converts a maintenance action into a documented record. In every industry, it is the difference between “we’re pretty sure the job was done” and “here is the signed record, timestamped, with the name of the person who verified it.” Missing audit trails, unsigned electronic records, and weak electronic signature controls were among the top findings cited in 61% of FDA Warning Letters in 2021 — making this the single most consequential documentation gap in regulated maintenance.
For maintenance managers in regulated industries — pharmaceutical, food and beverage, medical device, healthcare, aviation — signature capture is not optional. 21 CFR Part 11, ISO 9001, ISO 13485, OSHA PSM, and Joint Commission standards all require documented sign-off on maintenance activities. For maintenance managers in non-regulated industries, signature capture is still the mechanism that proves work was authorized before it started, completed as specified, and accepted by the requester — which matters any time there’s a warranty claim, an insurance question, or a dispute about scope.
The difference between a scanned PDF and a digital signature in the CMMS: A scanned image of a wet-ink signature is a picture filed separately from the maintenance system. A digital signature captured in eWorkOrders is recorded directly on the work order checklist, timestamped by the system, and stored with the rest of the job record — so the evidence lives with the work it documents, not in a separate file room.
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What You Can Do with Signature Capture in eWorkOrders
Every signature is captured, timestamped, and stored permanently on the work order — supporting compliance, accountability, and audit documentation across every industry.
| Signature capability | When it's used | Plan required | How eWorkOrders handles it |
|---|---|---|---|
| Pre-Work AuthorizationPermission before start | Confined-space entry, hot work, safety-critical jobs, customer-property work | Enterprise | A checklist step for pre-work authorization can be built into the checklist for permit-to-work or lockout/tagout jobs. The signature is timestamped and recorded with the signer's name, creating documentation that the authorization was given before work began. |
| Technician Completion Sign-OffWork performed attestation | Work orders where technician sign-off is needed at closure | Enterprise | A technician sign-off step on the checklist captures the signature of the person who performed the work, attesting that the job was performed as described and the checklist steps were completed. This creates the primary record linking a named individual to the specific maintenance action. |
| Supervisor VerificationQuality sign-off | Compliance-critical jobs, calibrations, high-value repairs, warranty work | Enterprise | A supervisor verification step on the checklist prompts a maintenance supervisor to review the completed work order and sign to verify quality, checklist completion, and compliance with procedure. Supports documentation practices where review is performed by someone other than the person who did the work. |
| Customer / Operator AcceptanceService sign-off | Service contractor work, tenant-facing facilities work, production line release | Enterprise | A customer acceptance step on the checklist captures the signature of the customer, tenant, or production operator accepting the completed work. For service contractors, this is the billable-work acceptance record. For in-house teams, this is the "equipment released back to production" sign-off — a record that protects against disputes about when an asset returned to service. |
| Inspection & Audit Sign-OffRegulatory attestation | FDA, OSHA, EPA, JCAHO inspections and internal audits | Enterprise | Inspection checklists — fire system checks, boiler inspections, calibration verifications, safety audits — include a signature step capturing the inspector's attestation that the inspection was performed and the asset passed or failed the required criteria. Supports regulatory inspection documentation. |
| Multi-Stage Sign-OffSequential approvals | Work orders requiring more than one signature in sequence | Enterprise | A single checklist can include multiple signature steps — pre-work authorization, technician completion, supervisor verification, customer acceptance — each captured as the work progresses. The completed checklist shows every signature with its timestamp and signer. |
| Statement AcknowledgmentRead-and-acknowledge | Safety briefings, policy acknowledgments, training confirmations | Enterprise | Checklist steps can pair a specific statement with a signature — "I have read the lockout/tagout procedure for this asset" or "I acknowledge the hazards identified on this work order." The statement and signature are captured together as part of the completed checklist. |
Signature Capture is an Enterprise plan feature.
Digital signature capture — including multi-stage sign-off on checklists and full work order PDF export — is available in the eWorkOrders Enterprise plan. All plans include unlimited users — no per-signer licensing fees. See pricing and plans for full details.
Every Signature Capability Your Team Needs
From authorization through closure and PDF export, eWorkOrders captures every sign-off you need on the work order checklist.
Signatures are captured directly on any iOS or Android phone, tablet, or desktop with a touchscreen. No separate signature pad hardware is required. The signer uses their finger or a stylus, the visual signature is rendered on screen, and the record is stored immediately on the work order. Works on the same device the technician already uses for mobile maintenance.
Every signature is stamped with the system clock time at the moment of capture — not the time the work order was created, not a user-entered date. This is the field regulators, auditors, and legal counsel look at first when verifying a record.
Each signature is captured with the signer's name stored on the work order record. The signature image, the name, and the timestamp are stored together as part of the completed checklist — so anyone reviewing the record later can see who signed and when.
Once captured, a signature becomes part of the completed checklist on the work order record. The signature, timestamp, and signer name live with the job history — not in a separate file system and not on a paper form. When the work order is retrieved later, the signatures come with it.
Checklist signature steps can pair a specific statement with the signature — "I have completed the lockout/tagout procedure," "I acknowledge the confined-space hazards identified on this job," "I verify that the calibration readings are within tolerance." The statement and the signature are captured together as part of the completed checklist.
Signed work orders export as formatted PDFs containing the full record — job detail, checklists, parts, labor, photos, and all signatures with timestamps and signer names. The format is designed for direct handoff to an FDA inspector, OSHA compliance officer, Joint Commission surveyor, or insurance adjuster without additional processing.
Work orders are searchable — by work order number, date range, asset, technician, status, and work order type. When an auditor asks for calibration records from Q2, the answer is a few clicks in the reporting module. The signatures are already inside the work orders the search returns.
When a checklist includes a signature step, the person completing the checklist sees it as part of the job — not as something to remember afterward. Checklists can be built so the signature step is part of completing the checklist, making sign-off a visible and expected part of the workflow rather than a post-hoc task.
Managers can see completed work orders on the dashboard — what's been submitted, which technician submitted it, and the checklist completion status. Supervisors can open the work order, review the completed checklist and signatures, and take next steps from one view.
For organizations with multiple facilities, work order history is centralized. A corporate compliance officer can review signed work orders across every site from a single view — useful for multi-facility audits, regulatory submissions, and internal quality reviews. Each work order retains its site, asset, and technician context.
Signature capture is fully integrated with mobile work order execution — technicians complete checklists, log parts, capture photos, and collect signatures in the same mobile session without switching apps. The signature is applied to the same work order record, creating one unified document instead of separate paper and digital artifacts.
eWorkOrders signature capture supports documentation practices required in FDA-regulated industries, ISO-certified operations, and OSHA-covered facilities. Signatures are timestamped, tied to the signer, and stored with the work order — providing the maintenance record that regulated operations in pharmaceutical, medical device, and food manufacturing rely on during inspections.
How a Signature Moves from Touchscreen to Audit-Ready Record
This is what the signature capture workflow actually looks like in eWorkOrders — from the moment a signature is applied to the moment it surfaces in an auditor's hand.
The maintenance manager builds a checklist that includes the required signature steps — for example, a calibration checklist with a technician completion signature step and a supervisor verification signature step; a hot work permit checklist with a pre-work authorization signature step. The checklist can be set up to auto-load onto work orders of a specific type, or it can be added manually to individual work orders as needed. The signature steps live on the checklist, so they appear wherever the checklist is used.
The signature prompt appears as a checklist step at the point in the job where it's needed — pre-work authorization early in the checklist, technician completion near the end, supervisor verification after the technician is done, customer acceptance at handoff. The signer sees the statement they're signing to alongside the work order detail. Nothing happens silently — every signature is an explicit action on the checklist.
The signer draws their signature on the touchscreen using a finger or stylus. The visual signature is rendered in real time and can be reviewed and re-done before committing. When confirmed, the signature is captured as an image and stored with the signer's name. The system clock stamps the exact time. No paper form is involved at any point. The device requirement is whatever the signer already has — a phone, a tablet, a laptop.
As soon as the signature is committed, it is stored on the work order record as part of the completed checklist — the signature image, the signer's name, the statement signed, and the timestamp, all captured together. The signature becomes part of the permanent work order history, retrievable anytime the work order itself is retrieved.
Once all checklist steps are complete and all signatures are collected, the work order can close. The closed record generates the full document automatically — job detail, all checklists, all parts used, all labor hours, all attached photos, and all signatures with their timestamps and statements. The record feeds the reporting module, the asset history, and any regulatory reporting queues without additional effort.
When an FDA investigator, OSHA compliance officer, Joint Commission surveyor, insurance adjuster, or internal auditor requests a specific signed record, it's retrieved from the system by work order number, date range, asset, or technician in seconds. The export is a formatted PDF — ready to hand directly to the requester without re-formatting, re-scanning, or pulling from a paper binder. The signed record looks the same a year later as it did the day it was signed.
Why Maintenance Teams Choose eWorkOrders for Signature Capture
Built for maintenance since 1995. Signature capture that holds up under regulatory scrutiny — built into the checklist where the work actually happens.
Signatures in eWorkOrders live on the checklist — the same place the work itself is documented. The signature, the checklist steps, and the work order are one record. There's no separate signature module to manage, no file attachment to track, no scanned PDF to find later.
Every signature is captured with the signer's name and timestamp. The signature image, the name, and the system clock time are stored together on the work order record — so anyone reviewing the record later can see who signed, when, and for which checklist step.
When an inspector asks for a specific signed record, the difference between "four minutes from the CMMS" and "six hours from a file room" can be the difference between a clean inspection and a Form 483 finding. eWorkOrders produces signed records on demand.
Founded 1995. Built for customers — including FDA-regulated manufacturers, healthcare systems, and aviation operators. 120+ industry awards. Highly rated on Capterra, G2, and GetApp. Compliance-critical features are not afterthoughts — they're core architecture.
When an FDA inspection is scheduled, you call a person who picks up — to confirm PDF export procedures, review checklist configuration, or walk through your signature setup before the inspector arrives. Not a chatbot, not a ticket queue, not a vendor in a different time zone.
Enterprise-grade security — SSO, user access controls, one of the highest security ratings in the CMMS industry. Signatures are captured through the same authenticated user sessions as the rest of the system, so the signer's identity on the record matches the person logged in.
Common Sign-Off Challenges — and How eWorkOrders Solves Them
Most maintenance teams know they need better sign-off documentation — the challenge is finding a system where signatures live on the work itself rather than in a separate file that may or may not be retrievable when the auditor arrives. Data integrity violations — including missing audit trails and weak electronic signature controls — were cited in 61% of FDA Warning Letters in 2021, making them one of the most consequential documentation gaps in regulated maintenance. eWorkOrders solves each of these problems by putting signatures where the work happens — on the checklist, on the work order.
Wet-Ink Signatures — Illegible, Lost, or Challenged
Paper sign-off forms get filed in binders, stored in warehouses, damaged by moisture, or misfiled where no one can find them. When an auditor asks to see the signed record from 18 months ago, the answer is often "we'll have to look" — which is never the answer an inspector wants. eWorkOrders replaces paper signatures entirely with digital captures stored on the work order and retrievable in seconds.
79% of agreements are signed within 24 hours using eSignature platforms — compared to days or weeks with paper-based sign-off processes that require physical transport, filing, and retrieval.
Sign-Off Depends on Memory, Not Workflow
When signature requirements depend on someone remembering to get a signature, some will be missed. Technicians are busy, supervisors are stretched thin, and the work closes without the required authorization or verification. The gap is discovered during an audit — not when it can be fixed. eWorkOrders puts signature steps directly into the checklist, so sign-off is a visible part of the job rather than a separate task to remember.
Missing audit trails and unsigned electronic records rank among the most consequential findings in FDA inspections — documentation gaps that building sign-off into the checklist helps prevent at the source.
Scanned PDFs Live Separately from the Work
Scanning a wet-ink signature and storing the image creates a PDF filed somewhere else — in a shared drive, in an email chain, in a folder no one updates. When the audit request comes, pulling the signature and matching it to the right work order is a manual hunt. eWorkOrders captures signatures directly on the work order checklist, so the sign-off and the work it documents are one record.
21 CFR Part 11 requires electronic signatures be linked to the record they sign — keeping signatures on the work order itself supports that link far better than separate file storage.
Separation of Duties Is Documentation — Not Just Procedure
Regulatory frameworks require that the person performing work not be the same person verifying it. That needs to show up in the record itself. eWorkOrders checklists can include separate signature steps for the technician and the supervisor — each with its own name and timestamp — so the completed record shows two distinct signatures for two distinct roles, exactly the evidence an auditor looks for.
Regulatory frameworks like 21 CFR Part 11 and ISO 9001 require documented separation of duties — and that documentation is what a multi-signature checklist produces.
Signature Capture for Every Industry
Whether you're FDA-regulated, OSHA-covered, or just want defensible records when something goes wrong, signature capture is the evidence layer that protects the operation.
FDA 21 CFR Part 11 requires electronic signatures be linked to the record they sign, timestamped, and retained. eWorkOrders signature capture keeps signatures on the work order checklist itself — supporting maintenance records that hold up under FDA inspection for cGMP, FSMA, and Preventive Controls documentation.
Joint Commission surveys, CMS inspections, and FDA medical device regulations all require documented sign-off on clinical equipment maintenance and calibration. eWorkOrders captures the biomedical technician's completion signature and supervisor verification with timestamps that support JCAHO and FDA documentation requirements without paper forms.
OSHA PSM, ISO 9001, and ISO 45001 all require documented sign-off for safety-critical maintenance — particularly lockout/tagout, hot work permits, and confined-space entry. eWorkOrders checklists put pre-work authorization and technician completion signatures directly into the workflow, not into procedural reminders. Used by Honda, Siemens, and manufacturing plants worldwide.
For service contractors, signature capture is the billable-work acceptance record. For in-house FM teams, it's the tenant handoff and SLA documentation. eWorkOrders captures customer sign-off at job completion — on the same device the technician used for work execution — eliminating disputes about completion and scope.
EPA compliance reporting requires documented operator verification of inspections and corrective actions. eWorkOrders captures inspector sign-off with timestamps that feed compliance reporting automatically — supporting DMR submissions and internal quality records across pump stations, treatment plants, and remote sites.
DOT inspection reports, commercial vehicle maintenance records, and warranty claim documentation all benefit from documented sign-off. eWorkOrders captures driver, technician, and supervisor signatures on fleet maintenance work orders — supporting FMCSA documentation, warranty recovery, and dispute resolution without paper repair orders.
Proven Results — Real Customers
"The ability to verify what work was done and what parts were used is priceless."
Mike
eWorkOrders CMMS Streamlines Maintenance for 42 McDonald’s Locations
For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the managemen...
eWorkOrders CMMS Streamlines Maintenance for 42 McDonald’s Locations
For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the management of service requests, work orders, and communications between my team of 7 maintenance technicians and the restaurant GMs. Before the implementation of eWorkOrders, we were keeping individual lists at the various stores of repairs and requests. Having to manage all of the maintenance for all of these facilities, equipment, coolers, etc., left me and my team with some very long lists to manage. Although we thought that the process was working fine, we knew that there had to be a more efficient way to manage our facilities. After meeting with Norm, my account representative, he understood my challenges and did a demo of eWorkOrders CMMS software that showed me the capabilities and how eWorkOrders could improve my existing processes. We decided to implement eWorkOrders throughout our restaurants. That was the best move I have ever made! The store GMs all love knowing that all of their requests they entered into the eWorkOrders system are being tracked and will be completed in a very timely manner, including the ordering of parts, etc. With the robust standard set of reports, we can now track activities at the individual and store levels and analyze the data for improvements. Being able to put in a service request and manage work orders from a mobile device is just awesome! I wish I had eWorkOrders years ago. Thank you, Norm for your help and professionalism in getting us up and running with eWorkOrders. Norm is always available when I have questions or issues to improve what I’m doing, since I’m not the most proficient person when it comes to computer stuff. The good news is you don’t have to be. Hope I’m not sounding like a salesman because I’m not, I’m just a very satisfied customer. Read the full case study
Mike
Carmel
Streamlined Maintenance, Better Communication & KPI Insights with eWorkOrders
The use of the eWorkOrders platform has facilitated the management and streamlining of our operations and maintenance workflow. System features, coupled with the responsiveness of the eWorkOrders tec...
Streamlined Maintenance, Better Communication & KPI Insights with eWorkOrders
The use of the eWorkOrders platform has facilitated the management and streamlining of our operations and maintenance workflow. System features, coupled with the responsiveness of the eWorkOrders technical team to custom solutions, have enabled our company to increase productivity and efficiency, integrate data with other systems, improve facility maintenance communications, streamline our business processes, and perform continuous process improvement benchmarking through KPI analysis.
Carmel
Rhett
Saved $150,000! eWorkOrders Understands Customer Requirements
eWorkOrders saved my client (Virginia Department of Transportation) over $150,000 a year in headcount alone! Before they implemented eWorkOrders, VDOT was managing multiple systems, with multiple plat...
Saved $150,000! eWorkOrders Understands Customer Requirements
eWorkOrders saved my client (Virginia Department of Transportation) over $150,000 a year in headcount alone! Before they implemented eWorkOrders, VDOT was managing multiple systems, with multiple platforms. Being a government facility, they are very conscious of budgets and expenses. With the eWorkOrders CMMS solution, they have all of their inventory and asset information, documents, schedules, and information stored in one centralized location that can be accessed from anywhere, at any time! Through the implementation and the ease of use of eWorkOrders CMMS centralized solution, they no longer needed multiple people managing multiple legacy systems and were able to reduce their headcount and utilize these employees in another area. Overall, the system saved time, money, and increased productivity and efficiency.
It has been great working with the eWorkOrders Team! They understood my customers’ needs and requirements, budget constraints, and worked with them to quickly get them up and running on the software.
I highly recommend this team for any company that really wants to achieve success with a new CMMS solution. It is really nice to work with a team that listens to what you want and need and delivers a solution with an exceptional outcome! eWorkOrders is in the business of successfully assisting organizations through the implementation process and making sure that customers are comfortable with their system. eWorkOrders has the best professional, technical, and management team who all work together to ensure customer satisfaction!
Rhett
Ready to Replace Paper Sign-Off with Audit-Ready Digital Records?
Common Questions About Signature Capture
Everything maintenance managers ask before choosing a CMMS for compliance sign-off and audit documentation.
What is signature capture in a CMMS?
Signature capture is the CMMS capability that records an electronic signature on a work order checklist — collected on a touchscreen from a technician, supervisor, operator, or customer — and stores it permanently on the record with a timestamp and the signer's name. In eWorkOrders, each signature is captured as a checklist step and lives on the work order as part of the completed job record.
Does eWorkOrders signature capture support 21 CFR Part 11 documentation?
eWorkOrders supports the documentation practices 21 CFR Part 11 calls for: signatures are captured through authenticated user sessions, timestamped by the system, and linked to the specific work order record they sign. Final Part 11 compliance is the responsibility of the regulated organization — but eWorkOrders provides the record-keeping foundation used by FDA-regulated industries including pharmaceutical, medical device, and food manufacturing.
What devices can be used to capture signatures?
Signatures can be captured on any iOS or Android smartphone, any tablet, or any desktop with a touchscreen. No separate signature pad hardware is required. The signer uses their finger or a stylus on the device already in use for the work order. This is the same device used for eWorkOrders mobile maintenance — no new hardware, no new software install.
Can multiple signatures be collected on a single work order?
Yes — a single checklist can include multiple signature steps. A common configuration is pre-work authorization from a supervisor before start, technician completion sign-off when the job is done, supervisor verification during quality review, and customer or operator acceptance at handoff. Each signature becomes part of the completed checklist with its own timestamp, signer name, and associated statement.
How are signatures stored after capture?
Once captured, a signature is stored on the work order as part of the completed checklist — the signature image, the signer's name, the statement signed, and the timestamp are all kept together. When the work order is retrieved later for review, the signatures are already there. The record does not live in a separate file, a shared drive, or a scanned PDF archive.
How do required signatures get built into the workflow?
Signatures are built into checklists. When a checklist includes a signature step, the signer sees it as part of completing the checklist — not as something to remember afterward. Checklists can be configured to auto-load onto work orders of a given type (calibrations, PMs, hot work permits, inspections), and any checklist can also be added manually to any work order. The checklist is what carries the signature requirement into the job.
How is a signed work order retrieved during an audit?
Signed work orders are retrievable from the reporting module by work order number, date range, asset, technician, or work order type. Retrieval takes seconds. The export is a formatted PDF containing the full record — job detail, checklists, parts, labor, photos, and all signatures with their timestamps and statements — ready to hand directly to an FDA inspector, OSHA compliance officer, Joint Commission surveyor, or insurance adjuster.
Does signature capture work for non-regulated industries?
Yes — while signature capture is critical for FDA, OSHA, ISO, and Joint Commission regulated operations, non-regulated teams use it for service contractor billing acceptance, tenant handoff documentation, warranty claim evidence, insurance dispute protection, and internal accountability. Any situation where "proof the work was completed and accepted" matters is a situation where digital signatures outperform wet-ink forms.
Which eWorkOrders plan includes signature capture?
Signature capture — including multi-stage sign-off on checklists and inspector-ready PDF export — is included in the eWorkOrders Enterprise plan. All plans include unlimited users, so there is no per-signer licensing fee. See pricing and plans for full details on features by tier.
Signature Capture & Compliance Resources
Guides, templates, and tools to help your team get the most out of digital signatures and compliance documentation.
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All third-party statistics are sourced from publicly available, independently published industry research. Capterra, G2, GetApp, and Software Advice badge imagery is the intellectual property of their respective owners, displayed consistent with each platform’s standard badge-use policies. eWorkOrders images used on this page are owned by Information Services Group LLC and used with permission. eWorkOrders® is a registered trademark of Information Services Group LLC. No competitor names or trademarks are referenced on this page. |
1. U.S. Food and Drug Administration. FY 2023 Inspection Data — approximately 31% of inspections (5,800 of 18,539) resulted in Voluntary or Official Action Indicated findings. |
2. FDA Warning Letter analysis, 2021 — 61% of Warning Letters cited data integrity violations including missing audit trails and weak electronic signature controls. |
3. FDA 21 CFR Part 11. Electronic records and electronic signatures requirements for maintenance teams. |
4. Certinal. eSignature Statistics 2025 — document turnaround times and adoption metrics. |
