| Discover how eWorkOrders CMMS helps facility managers, technicians, and supervisors improve asset performance, automate workflows, and maximize uptime. Our cloud-based platform is trusted across industries—including manufacturing, healthcare, education, and property management—to increase maintenance efficiency and reduce downtime. Want to learn more about CMMS and how it can transform your maintenance operations? Visit our CMMS overview page for a full explanation. Below, real customers share their experiences with eWorkOrders, highlighting the reliability and tangible benefits of our software in solving maintenance challenges and boosting ROI. |
What Maintenance Pros Really Think
Bethany
eWorkOrders Simplifies Work Order Tracking and Preventive Maintenance
Great, eWorkorders meet maintenance departments’ needs to track/flag important work orders & preventative maintenance.
The system is easy to navigate/use, with fast response from eWorkOrders staff, and easy writing/producing work orders.
eWorkOrders Simplifies Work Order Tracking and Preventive Maintenance
Great, eWorkorders meet maintenance departments’ needs to track/flag important work orders & preventative maintenance.
The system is easy to navigate/use, with fast response from eWorkOrders staff, and easy writing/producing work orders.
Bethany
Susan
Easy-to-Use eWorkOrders CMMS Streamlines Equipment Management Across 69 Sites
I’ve been using the system since I took over the kitchen equipment for all our cafeterias in 2008. When both of our equipment technicians retired in 2021, I had to learn to navigate the system (checking work orders, assigning work orders, closing out work orders, etc.), and I called the WorkOrders he...
Easy-to-Use eWorkOrders CMMS Streamlines Equipment Management Across 69 Sites
I’ve been using the system since I took over the kitchen equipment for all our cafeterias in 2008. When both of our equipment technicians retired in 2021, I had to learn to navigate the system (checking work orders, assigning work orders, closing out work orders, etc.), and I called the WorkOrders helpline a lot for guidance.
This is very easy for our employees to use, and it is easy for us to keep track of their work orders and who is servicing the equipment. We don’t use this to its full capacity, such as keeping track of payroll hours or overtime. It is only me and 2 other technicians, but it is easy to keep track of what is going on at the 69 sites that we oversee and the multiple types of equipment at the kitchen sites. Anytime I have a problem with anything, mostly reports, the customer service is great. Very friendly, very patient with my limited knowledge of computer programs, and very helpful in showing me a better way to accomplish what I am looking for.
Susan
Rich
eWorkOrders CMMS Keeps Our Teams Connected, Issues Tracked, and Maintenance Running Smoothly
From purchase to implementation, we got this product up and completely running within weeks. It has become the main form of communication between all our sites and their supporting departments. The site’s issues are no longer forgotten because they stay “open” until resolved in eWorkOrders, and there i...
eWorkOrders CMMS Keeps Our Teams Connected, Issues Tracked, and Maintenance Running Smoothly
From purchase to implementation, we got this product up and completely running within weeks. It has become the main form of communication between all our sites and their supporting departments. The site’s issues are no longer forgotten because they stay “open” until resolved in eWorkOrders, and there is less confusion between technicians as to whether an issue has been resolved by someone else. The system has been up and running hands-free for over 2 years now…
Rich
Nahum
eWorkOrders Delivers Global Support and Customized Reporting for Businesses
The support and capability they have to accommodate to our needs worldwide, our business are not locate in USA continental so reporting from eWorkOrders varies from country to country, eWorkOrders have been able to provide us with a proper response for all our needs, I know we have more challenges a...
eWorkOrders Delivers Global Support and Customized Reporting for Businesses
The support and capability they have to accommodate to our needs worldwide, our business are not locate in USA continental so reporting from eWorkOrders varies from country to country, eWorkOrders have been able to provide us with a proper response for all our needs, I know we have more challenges as a company, but so far they have met 100% the expectations and needs required
Nahum
Jay
Reliable CMMS Solution for Mid-Sized Facilities with Excellent Support
This is a great product for a mid-sized facilities management operation. I’ve used it at two different organizations and have been very happy with both the product and their support.
Reliable CMMS Solution for Mid-Sized Facilities with Excellent Support
This is a great product for a mid-sized facilities management operation. I’ve used it at two different organizations and have been very happy with both the product and their support.
Jay
Logan
Easy Onboarding and User-Friendly CMMS with Unlimited Access by eWorkOrders
Excellent. Their onboarding team, specifically Joe Castiglia, was phenomenal to work with. Very easy to draft information for upload into the system to speed up the implementation process.
It’s a simple platform. The other CMMS systems we reviewed had extremely elaborate tools that would likely simpl...
Easy Onboarding and User-Friendly CMMS with Unlimited Access by eWorkOrders
Excellent. Their onboarding team, specifically Joe Castiglia, was phenomenal to work with. Very easy to draft information for upload into the system to speed up the implementation process.
It’s a simple platform. The other CMMS systems we reviewed had extremely elaborate tools that would likely simply go unused based on the needs of our business and the skill level of the team interacting with them. Having the option for an unlimited number of users means that even our base-level technicians can have ease of access to the platform without us having to review the P&L every time we have a new staff hire. This was a huge nuisance with our last platform, and EWO solved for that.
Logan
Cindy
eWorkOrders Simplifies Bi-Yearly Maintenance Scheduling with Outstanding Support
We use eWorkOrders to generate bi-yearly work orders for maintenance on equipment, then other work orders can be generated from those if an issue is found. It makes the scheduling of PM’s and failure work orders easier.
The customer support is outstanding. “How to” videos are included in the software, ...
eWorkOrders Simplifies Bi-Yearly Maintenance Scheduling with Outstanding Support
We use eWorkOrders to generate bi-yearly work orders for maintenance on equipment, then other work orders can be generated from those if an issue is found. It makes the scheduling of PM’s and failure work orders easier.
The customer support is outstanding. “How to” videos are included in the software, which makes it easier to get started using.
Cindy
Jared
eWorkOrders Simplifies Work Tracking with Notes, Photos, and Easy Info Access
It has been great. We see so much come through in a day that you can retain that info. Being able to add pictures and notes is great. You can go back to those notes to see what’s going on with the work. I love the system. It makes my work life much easier.
You can have all your information in one pla...
eWorkOrders Simplifies Work Tracking with Notes, Photos, and Easy Info Access
It has been great. We see so much come through in a day that you can retain that info. Being able to add pictures and notes is great. You can go back to those notes to see what’s going on with the work. I love the system. It makes my work life much easier.
You can have all your information in one place, and it makes it easy to track
Jared
Tony
So Far, Loving eWorkOrders for Maintenance Management
It looks like it’s going to be user-friendly. The customer service and tech support are very good.
So far, I like everything I have covered.
John
Reliable CMMS That Adapts to Your Needs with Responsive Support
It does everything that I want it to do, and when I require a change, the staff at eWorkOrders makes it happen every time.
Keith
Easy-to-Use Cloud-Based CMMS with Excellent Customer Support
This Software is easy to use and has good features. All cloud-based is nice, so no server admin. Easy for users to enter tickets from any we-enabled device. Customer/technical support is amazing.
Easy-to-Use Cloud-Based CMMS with Excellent Customer Support
This Software is easy to use and has good features. All cloud-based is nice, so no server admin. Easy for users to enter tickets from any we-enabled device. Customer/technical support is amazing.
Keith
Jason
Responsive and Knowledgeable Support Team at eWorkOrders
Always friendly and knowledgeable staff.
I called in before working hours and did not leave a voicemail. I was contacted immediately when they arrived at work. They worked clearly and quickly to resolve several user parameters that I was unfamiliar with. Friendly and courteous.
Responsive and Knowledgeable Support Team at eWorkOrders
Always friendly and knowledgeable staff.
I called in before working hours and did not leave a voicemail. I was contacted immediately when they arrived at work. They worked clearly and quickly to resolve several user parameters that I was unfamiliar with. Friendly and courteous.
