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Work Orders
Work Order Management –
Easily submit, assign, and track maintenance work orders with our cloud-based CMMS. Improve technician response times, minimize unplanned downtime, and keep all maintenance tasks organized in one place.
Asset and Document Management –
Link work orders to specific assets and store essential documents—like user manuals, inspection reports, and service histories—right in your CMMS. Improve repair accuracy and ensure audit-ready compliance.
Preventive Maintenance Scheduling –
Automate preventive maintenance tasks to reduce equipment breakdowns and extend asset life. Stay compliant with industry regulations using customizable maintenance schedules.
Mobile & QR Code Work Orders –
Scan asset QR codes on any device to create or view work orders instantly. Access asset history and complete tasks in the field—no paperwork needed. history.
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Service Requests
Service Request Management –
Easily submit service requests 24/7 from any device with our cloud-based CMMS interface. Simplify communication and speed up issue reporting.
Real-Time Request Monitoring –
Monitor the status of submitted service requests in real time. View technician assignments, track progress, and receive updates to minimize downtime and improve transparency.
Automated Work Order Assignment –
Automatically convert service requests into work orders and route them to the right technician—improving response time and efficiency.
QR Code Request Submission –
Scan asset QR codes from any mobile device to instantly submit a maintenance request. Eliminate delays and streamline reporting right from the source.
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Preventive Maintenance
Preventive Maintenance –
Optimize maintenance with smart preventive work orders powered by our CMMS software. Schedule and prioritize recurring tasks to reduce downtime, extend asset lifespan, and avoid costly repairs.
Automated PM Scheduling –
Automatically assign preventive maintenance tasks to the right technicians using customizable schedules. Eliminate manual tracking and ensure consistent on-time completion.
Improve Operational Efficiency –
Streamline preventive maintenance workflows to reduce unplanned downtime, lower operating costs, and boost facility productivity.
QR Code Access to PMs –
Technicians scan asset-specific QR codes to instantly access digital preventive maintenance work orders, allowing them to complete tasks faster, directly from the field.
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Enterprise Asset Management
Asset Lifecycle Management –
Track and manage the full asset lifecycle—from acquisition to retirement—using powerful enterprise asset management tools built into our CMMS platform.
Advanced CMMS Capabilities –
Leverage features like work order management, asset depreciation, asset tracking, risk assessments, and compliance tools—all in one centralized platform.
Optimized Asset Performance –
Monitor asset health and reliability in real time. Use predictive analytics to prevent failures and extend asset life.
QR Code Access to Asset Data –
Scan QR codes to instantly view asset maintenance history, documents, and live data—empowering your mobile maintenance team.
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Mobile Maintenance Management
Anywhere, Anytime Access –
Access maintenance tasks and asset data anytime, anywhere—enabling faster decision-making and quicker issue resolution.
Mobile Work Order Management –
Create, update, and complete maintenance work orders in the field. Reduce delays and increase technician productivity with real-time updates.
Smarter Asset Management On-the-Go –
Track asset histories, performance, and condition while mobile—improving maintenance accuracy and extending asset lifespan.
QR Code Access in the Field –
Scan asset-specific QR codes to instantly pull up work orders, service requests, and maintenance data—empowering your technicians with real-time information.
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Employee Management & Time Tracking
Work Order Time Tracking –
Accurately log the time spent on each work order, with the option to capture their location during task execution.
Employee Time & Schedule Tracking –
Track employees and contractors, gaining insights into their work order time, vacation schedules, sick leave, break times, payroll information, and billing details.
Labor Cost Tracking –
Link labor rates to technicians to automatically calculate maintenance costs and improve budgeting accuracy.
Employee Verification & Security –
Strengthen your security measures by uploading photos of your employees into the system, ensuring a more secure environment.
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Document Management
Digital Document Storage –
Securely store manuals, procedures, inspection forms, and other business-critical documents in a centralized CMMS repository—eliminating paper and improving access.
Advanced Automation –
Automate document workflows to increase efficiency and minimize errors.
Compliance & Audit Ready –
Easily retrieve records for inspections, audits, and compliance checks—ensuring your documentation is always organized and accessible.
QR Code Document Access –
Scan asset-specific QR codes to instantly pull up related manuals, schematics, and maintenance documentation in the field.
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Reporting, Dashboards & KPIs
500+ Built-In Reports –
Generate detailed reports with predictive analytics, root cause analysis, and ROI tracking. Empower better decision-making with actionable insights tailored to your maintenance operations.
Interactive Dashboards –
Visualize real-time maintenance data with interactive dashboards that deliver a complete view of facility performance and help track progress toward your maintenance goals.
Maintenance KPI Tracking –
Measure key performance indicators across work orders, costs, downtime, and asset utilization to drive continuous improvement and operational excellence.
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eWorkOrders CMMS/EAM Enterprise Features
Spare Parts Inventory
Inventory Control –
Track spare parts with real-time visibility and centralized inventory management. Improve accuracy and reduce stockouts across multiple locations.
Parts Replacement Tracking –
Automatically log part replacements to maintain accurate asset and inventory records.
Barcode-Based Inventory Accuracy–
Use barcode scanning for quick updates and receive low-stock alerts to prevent shortages.
Mobile Barcode Scanning –
Scan part barcodes in the field to instantly check availability, update stock levels, and manage spare parts from any device.
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Meter Readings
Automate Meter Tracking –
Eliminate manual data entry by automating meter readings with API integration.
Track All Meter Types –
Easily monitor odometers, runtime hours, fuel usage, sensor data, and more—all within one centralized maintenance platform.
PM Triggers by Meter Thresholds –
Automatically schedule preventive maintenance tasks when meter readings reach predefined thresholds—ensuring timely service and reducing failure risk.
QR Code Meter Readings –
Scan asset QR codes to access and record accurate meter readings in real time from the field.
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Predictive Maintenance
Condition Monitoring –
Use real-time sensor data and analytics to detect abnormalities, anticipate equipment failures, and take action before downtime occurs.
Optimize Asset Lifespan –
Perform maintenance based on actual equipment condition—not a fixed schedule—to reduce unnecessary service, lower costs, and extend asset life.
Data-Driven Insights –
Identify patterns, trends, and performance issues using historical and real-time data to improve long-term maintenance planning.
QR Code Predictive Access –
Scan asset QR codes to access real-time sensor data and predictive maintenance alerts directly in the field.
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GIS Mapping & Asset Visualization
Interactive GIS Mapping –
View asset and work order locations on interactive GIS maps for better spatial insight and decision-making.
Mobile Asset Tracking –
Access asset data, history, and location details from mobile devices anytime, anywhere.
Intuitive GIS Access –
Search, view, and update infrastructure asset records easily using map-based navigation.
QR Code GIS Integration –
Scan asset QR codes to update the location of an asset if moved.
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Advanced Filtering
Location-Based Filters –
Restrict asset and work order access by site or region for secure, compliant data management.
Role-Based Access Control –
Assign permissions by role, ensuring users only access tasks and information relevant to their responsibilities.
Hierarchical Visibility –
Customize CMMS views to fit your organization’s structure—managers see all data, while staff see only their assigned work.
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Systems Integration / API
Seamless System Integration–
Easily connect your CMMS with third-party systems—such as ERP, IoT, and facility management platforms—using robust APIs for real-time data exchange and seamless interoperability.
Scalable Integration Architecture –
Utilize flexible, future-ready RESTful APIs designed to scale with your operations. Enable secure integration with both internal systems and external vendors.
Automated Workflows –
Use API-driven automation to streamline repetitive maintenance tasks, sync data across platforms, and reduce manual entry—improving efficiency and consistency.
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Electronic Signature & Digital Approvals
Secure Signer Authentication –
Verify user identities to prevent unauthorized access and ensure secure digital approvals.
Document Integrity & Audit Trails –
Automatically capture timestamps, IP addresses, and user actions to maintain authenticity and support full traceability for audits and compliance reviews.
Regulatory Compliance –
Comply with industry standards such as FDA 21 CFR Part 11 through validated electronic signature processes.
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Signature Capture for Work Order Approval
Authorized Work Approval–
Capture customer signatures to document permission before starting maintenance or service tasks.
Mobile E-Signature Capture –
Technicians can sign off on work orders directly from mobile devices—speeding up approvals and reducing paperwork in the field.
Seamless CMMS Integration –
Collect signatures at key workflow stages within the CMMS for secure, traceable approvals.
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Single Sign-On (SSO)
Simplified User Management –
Control user access and permissions through a centralized login system—reducing admin overhead and improving user experience across your CMMS.
Enhanced Security & Access Control –
Minimize password fatigue and security risks by enabling secure, unified authentication. Reduce the likelihood of unauthorized access and password-related breaches.
Compliance & Activity Auditing –
Track and log user access and actions in detail to support security audits, meet regulatory compliance requirements, and enforce accountability.
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Real Users – Real Results

Ryan

An Easy-to-Use CMMS with Fast Setup and Exceptional Customer Support
eWorkOrders is super easy to learn and use! it is very easy to setup as well. They provide excellent customer service. When I have a question or concern, they respond within hours, not days. That’s h...

An Easy-to-Use CMMS with Fast Setup and Exceptional Customer Support
eWorkOrders is super easy to learn and use! it is very easy to setup as well. They provide excellent customer service. When I have a question or concern, they respond within hours, not days. That’s huge for me.
They always care about what we, the customers, want. I could not ask for better support. The product is super.
Ryan


Mike

eWorkOrders CMMS Streamlines Maintenance for 42 McDonald’s Locations
For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the managemen...

eWorkOrders CMMS Streamlines Maintenance for 42 McDonald’s Locations
For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the management of service requests, work orders, and communications between my team of 7 maintenance technicians and the restaurant GMs. Before the implementation of eWorkOrders, we were keeping individual lists at the various stores of repairs and requests. Having to manage all of the maintenance for all of these facilities, equipment, coolers, etc., left me and my team with some very long lists to manage. Although we thought that the process was working fine, we knew that there had to be a more efficient way to manage our facilities. After meeting with Norm, my account representative, he understood my challenges and did a demo of eWorkOrders CMMS software that showed me the capabilities and how eWorkOrders could improve my existing processes. We decided to implement eWorkOrders throughout our restaurants. That was the best move I have ever made! The store GMs all love knowing that all of their requests they entered into the eWorkOrders system are being tracked and will be completed in a very timely manner, including the ordering of parts, etc. With the robust standard set of reports, we can now track activities at the individual and store levels and analyze the data for improvements. Being able to put in a service request and manage work orders from a mobile device is just awesome! I wish I had eWorkOrders years ago. Thank you, Norm for your help and professionalism in getting us up and running with eWorkOrders. Norm is always available when I have questions or issues to improve what I’m doing, since I’m not the most proficient person when it comes to computer stuff. The good news is you don’t have to be. Hope I’m not sounding like a salesman because I’m not, I’m just a very satisfied customer. Read the full case study
Mike


Starr

eWorkOrders Simplifies Laboratory Service Requests and Tracking
The eWorkOrders system has really helped us organize our Laboratory Services request process. The scientists access it through the intranet site and easily request chemical deliveries, hazardous waste...

eWorkOrders Simplifies Laboratory Service Requests and Tracking
The eWorkOrders system has really helped us organize our Laboratory Services request process. The scientists access it through the intranet site and easily request chemical deliveries, hazardous waste pick-ups, glassware washed, items autoclaved, etc. Once the scientist’s initial order is placed, they do not have to re-enter their specific information – only the specific request. We have had nothing but positive comments regarding eWorkOrders request system from our customers, and tracking of work requests has also been simplified by using this system. Jeff stays in touch with us on a regular basis to see if we have any issues and if the system is user-friendly.
Starr


Rhett

Saved $150,000! eWorkOrders Understands Customer Requirements
eWorkOrders saved my client (Virginia Department of Transportation) over $150,000 a year in headcount alone! Before they implemented eWorkOrders, VDOT was managing multiple systems, with multiple plat...

Saved $150,000! eWorkOrders Understands Customer Requirements
eWorkOrders saved my client (Virginia Department of Transportation) over $150,000 a year in headcount alone! Before they implemented eWorkOrders, VDOT was managing multiple systems, with multiple platforms. Being a government facility, they are very conscious of budgets and expenses. With the eWorkOrders CMMS solution, they have all of their inventory and asset information, documents, schedules, and information stored in one centralized location that can be accessed from anywhere, at any time! Through the implementation and the ease of use of eWorkOrders CMMS centralized solution, they no longer needed multiple people managing multiple legacy systems and were able to reduce their headcount and utilize these employees in another area. Overall, the system saved time, money, and increased productivity and efficiency.
It has been great working with the eWorkOrders Team! They understood my customers’ needs and requirements, budget constraints, and worked with them to quickly get them up and running on the software.
I highly recommend this team for any company that really wants to achieve success with a new CMMS solution. It is really nice to work with a team that listens to what you want and need and delivers a solution with an exceptional outcome! eWorkOrders is in the business of successfully assisting organizations through the implementation process and making sure that customers are comfortable with their system. eWorkOrders has the best professional, technical, and management team who all work together to ensure customer satisfaction!
Rhett

Consulting Services We Offer
ImplementationOur experts guide you through the setup and configuration of your CMMS/EAM system. | TrainingTraining is available via web conference, online video library, and telephone. | CustomizationWe can build custom reports, custom processes and custom screens to meet your needs. |