In today’s digital world, it’s no surprise that technology has become omnipresent. Everywhere you look, you can see modern technology powering one thing or another. Even entire cities are on the verge of becoming fully smart.
Of course, a town or a city that’s completely integrated with technology is still too difficult to accomplish, but things such as roads that power electric cars, IoT devices that improve public safety, and sustainable technology that harnesses the power of renewable energy are becoming more and more common these days.
The biggest challenge for such public works operations is implementing infrastructure that will properly manage and maintain all that technology. As you may already know, maintenance is a vital component for public works management, because without proper maintenance, no system or technology can actually benefit the community.
Fortunately, public works asset management software is here to help and it’s one of the most effective tools that can prove to be the ultimate solution that the public works department can utilize for maximum operational efficiency.

What Exactly is Public Works Asset Management Software?
Public works asset management software helps local government entities track and manage their infrastructure assets like roads, bridges, and equipment, optimizing their lifecycle and reducing costs.
This software typically includes features for asset inventory, work order management, preventative maintenance scheduling, and data analysis to make informed decisions.
What are the Key Features of Asset Management Software for Public Works?
Asset management solution is software created around a singular primary purpose, which is asset maintenance. The software analyzes and stores asset information, so that multiple departments can utilize the data to perform their daily operations.
Having access to vital information, such as asset lifespan, detailed resource information, maintenance history, and so on, public works employees and teams can have their work performed more efficiently across multiple projects.
These projects may include maintaining public utilities, buildings, parks, public wastewater treatment facilities, and other utilities. The public works asset management software accomplishes this by providing several features that can assist different operational needs. That said, let’s take a closer look at these features.
Preventive Maintenance
Preventive maintenance is a vital part of any maintenance management plan that aims to identify and resolve potential issues before they escalate into major problems.
A management software for public works can simplify the preventive maintenance process by automating various tasks, including scheduling and tracking maintenance activities, recording asset and equipment information, and generating reports.
Preventive maintenance helps to prevent major issues by catching and resolving them before they cause significant damage or require costly repairs.
- Prioritize preventive maintenance to ensure that equipment and assets are functioning at optimal levels.
- Streamline the preventive maintenance process by automating tasks and generating detailed reports.
- Track maintenance activities, schedule routine inspections, and record essential information about equipment and assets.
By implementing a comprehensive software solution, local governments can enhance the efficiency and effectiveness of their preventive maintenance program, which can lead to cost savings and improved budget allocation, increased uptime, and extended asset life.
GIS Asset Mapping
By Integrating geographic information system (GIS) mapping into a management system, public works teams can gain a visual representation of assets such as fire hydrants, lift stations, signs, and more. This enables them to identify maintenance needs easily and prioritize work orders, resulting in better management of every asset and reduced maintenance costs over time.
GIS mapping integrated into a software solution provides a powerful tool that enhances the efficiency and effectiveness of asset management strategy.
- This integration allows maintenance teams to quickly identify the location and status of various assets, enabling them to prioritize maintenance activities and allocate resources more efficiently.
- Adopting a software system that fully integrates with GIS data enables organizations to track all assets, regardless of spatiality, ensuring that they receive the same level of detailed information about their lifecycle.
- Complete integration of GIS data allows organizations to leverage the spatial capabilities of GIS for optimal asset maintenance and management, increasing their effectiveness and efficiency.
The integration of GIS mapping can result in significant cost savings, improved resource management, and increased efficiency, providing public works with a seamless and effective way to perform inspections and regular maintenance.
Asset Management

Asset management is an important function for public works, because of their responsibility for maintaining and managing public infrastructure and services, such as roads, buildings, parks, and other facilities.
Effective asset management requires comprehensive knowledge of the condition, performance, and value of each asset, as well as an understanding of the cost and benefits associated with maintenance and replacement options.
- Gain valuable insights into asset performance, enabling public works to prioritize maintenance activities and optimize resource allocation.
- Enhance the quality and reliability of public infrastructure and services, support economic growth, and improve the quality of life for communities.
- Increase the lifespan of assets, reduce maintenance costs, and prevent unexpected failures.
Asset management facilitates informed decision-making on asset investment, repair, and maintenance, ensuring cost-effective and efficient use of resources.
Service Requests
The public works department manages a diverse range of public infrastructure and services, as well as receives frequent service requests from the public. As such, these requests should be prioritized so that the public safety is properly maintained.
Such requests may include a variety of issues such as potholes, street lighting malfunction, tree maintenance, and more.
- Implementing a reliable software-based request system provides requesters with an easy way to submit requests to the maintenance team.
- Automatically generate , assign them to the appropriate team or individual, and track the status of each request.
- Improve communication with residents, provide real-time updates on the status of requests, and ensure that requests are addressed in a timely and efficient manner.
- Prioritize requests based on their urgency and severity, ensuring that critical issues are addressed promptly.
- Monitor and track performance metrics such as response time, completion rate, and customer satisfaction, enabling them to continuously improve their service delivery.
By providing a reliable and efficient request system, public works can build trust and confidence in the community and promote greater transparency, increased visibility, and accountability in public services.
Work Orders
Work orders are an essential component for efficient operations of public works. They provide a structured approach to managing maintenance and repair activities across multiple departments responsible for maintenance work.
An effective distribution of such order allows issues to be repaired before they cause serious problems and ensure that the community is safe at all times.
- Information contained in a work order includes the location of the asset requiring maintenance, the nature of the issue, and the priority level of the task.
- Work orders can be generated manually or automatically through a service request system.
- Once assigned, work orders can be tracked through completion, ensuring maintenance activities are completed on time and within budget.
- Effective work order management provides valuable data that can be used to identify trends and areas for improvement in maintenance processes.
Work orders help the public work teams maintain a clear overview of maintenance activities, prioritize tasks based on urgency, and ensure that resources are used effectively.
Spare Parts Inventory Management
Effective spare parts management is crucial for ensuring that public works employees have the necessary equipment, parts, and supplies for maintaining and repairing public infrastructure and services. When properly equipped, technicians and other teams can schedule maintenance work, inspection and make the most out of their labor hours.
- Proper spare parts management helps minimize downtime and reduce costs associated with maintenance and repair work.
- Improve spare parts management by using a software solution to track inventory levels and generate automated alerts when inventory levels fall below a predetermined threshold.
- Software can help ensure inventory is replenished in a timely manner and that the maintenance team always has the necessary materials on hand to complete any repair tasks.
- By using data from the software, public works employees can track inventory usage, maintenance history, and identify opportunities to optimize inventory levels, reducing the risk of overstocking or understocking inventory.
Spare parts management can improve the efficiency and effectiveness of maintenance and repair operations, reduce costs, and extend the life of critical infrastructure and services.
Mobile Technology
The use of a web based asset management public works software in conjunction with mobile technology can significantly improve maintenance management using mobile access and other software to ensure a seamless and remote approach to maintaining infrastructure.
Mobile access technology allows public works employees to manage maintenance operations, including work orders, preventive maintenance schedules, and management of inventory from any location.
- Integrating a cloud-based software solution with mobile devices allows public works staff to access and update maintenance records, receive notifications of new work orders, and record equipment readings while in the field.
- Real-time access to information can help to reduce the time required for maintenance activities and ensure that maintenance records are accurate and up-to-date.
- Mobile devices can be used to capture photos and videos of maintenance issues, providing a visual record that can be used to improve communication and facilitate repairs.
Enhancing Your Public Works Operations with eWoksOrders
Public organizations that wish to improve the quality of life for their community should always prioritize infrastructure improvements, so that the people can actually enjoy living in the technology-powered cities.
But in order to maintain such an infrastructure, organizations require a proper software solution that will aid them in their endeavors. At eWorkOrders, we have the software solution you need.
As a matter of fact, our cutting-edge public works software allows you to manage and track projects at every location, as well as help you track materials, collect data, and simplify maintenance processes. Our software services include:
- Spare parts inventory.
- Meter readings.
- Predictive maintenance.
- GIS mapping.
- Advanced filtering.
- Applications programming (API).
- Electronic signature.
- Signature capture.
- Single sign-on.
- System integration.
If you wish to learn more, feel free to take a look at our projects or view a demo video about our software. Keep in mind that you can always contact us and we will prepare a quote just for you.
Conclusion: Leveraging the Full Potential of Public Works Asset Management Software
For a smart city to thrive, a public works asset management software is quite necessary. Without it, every technology the city implements cannot be leveraged to the fullest.
After all, technology breaks down and requires costly repairs. However, if you can stay ahead of potential issues, you can minimize the consequences and ensure that the infrastructure continues to serve the city for years to come.
FAQs
What is public works asset management?
Public works management of assets is a process of monitoring, maintaining, and repairing every component within an infrastructure. This includes public utilities, buildings, parks, wastewater treatment facilities, and so on.
Which is the best asset management software?
That depends on your organizational needs. Every software solution has unique benefits and advantages so the best one would be the software that suits your needs and expectations. One such software is provided by eWorkOrders, so feel free to check it out.
What is asset management software?
Asset management software is a solution that assists public works departments at conducting maintenance, repairs and regular inspections of assets. The software provides numerous features and benefits that can streamline the entire process and simplify individual tasks as much as possible.
What is Cartegraph software?
Cartegraph software is a part of the OpenGov enterprise asset management that caters to regional governments and public service agencies. The purpose of the software is to help such agencies improve their operations and remain connected via a unified system.