eWorkOrders has an ongoing effort to maintain the security of our systems and our customer’s data. We have utilized a third party, SecuirtyScorecard to analyze and continuously rate how well prepared we are at preventing cyber-attacks.
We are pleased to announce that we have achieved a perfect SecurityScorecard score of 100 on their scale of 0 – 100. This includes perfect scores in the following categories:
Network Security
DNS Health
Patching Cadence
Endpoint Security
IP Reputation
Application Security
Cubit Score
Hacker Chatter
Information Leak
Social Engineering
SecurityScorecard provides an easy-to understand A-F scale. Companies with a C or below are 5X more likely to be breached. Unfortunately, most of our direct competitors are only able to maintain a level B or C.
Our data centers are engineered to the standards required to support eWorkOrders. They are designed and maintained without compromise for security or redundancy.
Physical Security
Our data center uses both keycard and biometric scanning protocols and round-the-clock interior and exterior surveillance monitoring.
Only authorized data center personnel are granted access credentials to the data center. No one else can enter the production area of the data center without prior clearance and an appropriate escort.
Every employee undergoes multiple and thorough background security checks before they’re hired.
Precision Environment
The HVAC system is N+1 redundant. This ensures that a duplicate system immediately comes online should there be an HVAC system failure.
Every 90 seconds, all the air in our data center is circulated and filtered to remove dust and contaminants.
Advanced fire suppression systems are designed to stop fires from spreading should they ever occur.
All cables are secured to cable racks suspended from the ceiling and have dual routes for all cables.
Conditioned Power
In the event of a utility power failure, our power systems are designed to run uninterrupted, every server receives conditioned UPS (Uninterruptible Power Supply) power.
Our UPS power system is N+1 redundant, with instantaneous failover if the primary UPS fails.
If an extended utility power outage occurs, on-site diesel generators can run indefinitely and are routinely tested.
Core Routing Equipment
Only fully redundant, enterprise-class routing equipment is used.
All routing equipment is housed in a secured routing room and with its own redundant power supply.
Network Technicians
Our networking and security teams are all certified and are thoroughly experienced in managing and monitoring enterprise-level networks.
All technicians are trained to the highest industry standards.
Our Servers
Each machine has hardware level RAID Arrays. Your data is written simultaneously to multiple hard disks at once.
All of our servers have quad core processors and are purposely underutilized to ensure incredible performance.
Data Back Ups
Your database is exported to a backup file on the server each evening.
Backup files are saved to tape regularly and also transmitted to an offsite backup server daily.
Network Reliability
We partner with 9 different network providers to ensure that our servers are always online.
Fiber carriers can enter our data centers at separate points to guard against service failure.
Proactive network management methodology monitors route efficiency and server performance, automatically improving network topology and configuration in real time.
Real Results – From Real Users
Ryan
Maintenance Manager
An Easy-to-Use CMMS with Fast Setup and Exceptional Customer Support
eWorkOrders is super easy to learn and use! it is very easy to setup as well. They provide excellent customer service. When I have a question or concern, they respond within hours, not days. That’s h...
An Easy-to-Use CMMS with Fast Setup and Exceptional Customer Support
eWorkOrders is super easy to learn and use! it is very easy to setup as well. They provide excellent customer service. When I have a question or concern, they respond within hours, not days. That’s huge for me.
They always care about what we, the customers, want. I could not ask for better support. The product is super.
Ryan
Maintenance Manager
Mike
Facilities Manager
eWorkOrders CMMS Streamlines Multi-Location Maintenance for 42 McDonald’s Restaurants
For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the managemen...
eWorkOrders CMMS Streamlines Multi-Location Maintenance for 42 McDonald’s Restaurants
For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the management of service requests, work orders, and communications between my team of 7 maintenance technicians and the restaurant GMs. Before the implementation of eWorkOrders, we were keeping individual lists at the various stores of repairs and requests. Having to manage all of the maintenance for all of these facilities, equipment, coolers, etc., left me and my team with some very long lists to manage. Although we thought that the process was working fine, we knew that there had to be a more efficient way to manage our facilities. After meeting with Norm, my account representative, he understood my challenges and did a demo of eWorkOrders CMMS software that showed me the capabilities and how eWorkOrders could improve my existing processes. We decided to implement eWorkOrders throughout our restaurants. That was the best move I have ever made! The store GMs all love knowing that all of their requests they entered into the eWorkOrders system are being tracked and will be completed in a very timely manner, including the ordering of parts, etc. With the robust standard set of reports, we can now track activities at the individual and store levels and analyze the data for improvements. Being able to put in a service request and manage work orders from a mobile device is just awesome! I wish I had eWorkOrders years ago. Thank you, Norm for your help and professionalism in getting us up and running with eWorkOrders. Norm is always available when I have questions or issues to improve what I’m doing, since I’m not the most proficient person when it comes to computer stuff. The good news is you don’t have to be. Hope I’m not sounding like a salesman because I’m not, I’m just a very satisfied customer. Read the full case study
eWorkOrders saved my client (Virginia Department of Transportation) over $150,000 a year in headcount alone! Before they implemented eWorkOrders, VDOT was managing multiple systems, with multiple plat...
eWorkOrders saved my client (Virginia Department of Transportation) over $150,000 a year in headcount alone! Before they implemented eWorkOrders, VDOT was managing multiple systems, with multiple platforms. Being a government facility, they are very conscious of budgets and expenses. With the eWorkOrders CMMS solution, they have all of their inventory and asset information, documents, schedules, and information stored in one centralized location that can be accessed from anywhere, at any time! Through the implementation and the ease of use of eWorkOrders CMMS centralized solution, they no longer needed multiple people managing multiple legacy systems and were able to reduce their headcount and utilize these employees in another area. Overall, the system saved time, money, and increased productivity and efficiency.
It has been great working with the eWorkOrders Team! They understood my customers’ needs and requirements, budget constraints, and worked with them to quickly get them up and running on the software.
I highly recommend this team for any company that really wants to achieve success with a new CMMS solution. It is really nice to work with a team that listens to what you want and need and delivers a solution with an exceptional outcome! eWorkOrders is in the business of successfully assisting organizations through the implementation process and making sure that customers are comfortable with their system. eWorkOrders has the best professional, technical, and management team who all work together to ensure customer satisfaction!