eWorkOrders has an ongoing effort to maintain the security of our systems and our customer’s data. We have utilized a third party, SecuirtyScorecard to analyze and continuously rate how well prepared we are at preventing cyber-attacks.
We are pleased to announce that we have achieved a perfect SecurityScorecard score of 100 on their scale of 0 – 100. This includes perfect scores in the following categories:
- Network Security
- DNS Health
- Patching Cadence
- Endpoint Security
- IP Reputation
- Application Security
- Cubit Score
- Hacker Chatter
- Information Leak
- Social Engineering
SecurityScorecard provides an easy-to understand A-F scale. Companies with a C or below are 5X more likely to be breached. Unfortunately, most of our direct competitors are only able to maintain a level B or C.
Click here to view our SecurityScorecard
Data Centers
Our data centers are engineered to the standards required to support eWorkOrders. They are designed and maintained without compromise for security or redundancy.
Physical Security
- Our data center uses both keycard and biometric scanning protocols and round-the-clock interior and exterior surveillance monitoring.
- Only authorized data center personnel are granted access credentials to the data center. No one else can enter the production area of the data center without prior clearance and an appropriate escort.
- Every employee undergoes multiple and thorough background security checks before they’re hired.
Precision Environment
- The HVAC system is N+1 redundant. This ensures that a duplicate system immediately comes online should there be an HVAC system failure.
- Every 90 seconds, all the air in our data center is circulated and filtered to remove dust and contaminants.
- Advanced fire suppression systems are designed to stop fires from spreading should they ever occur.
- All cables are secured to cable racks suspended from the ceiling and have dual routes for all cables.
Conditioned Power
- In the event of a utility power failure, our power systems are designed to run uninterrupted, every server receives conditioned UPS (Uninterruptible Power Supply) power.
- Our UPS power system is N+1 redundant, with instantaneous failover if the primary UPS fails.
- If an extended utility power outage occurs, on-site diesel generators can run indefinitely and are routinely tested.
Core Routing Equipment
- Only fully redundant, enterprise-class routing equipment is used.
- All routing equipment is housed in a secured routing room and with its own redundant power supply.
Network Technicians
- Our networking and security teams are all certified and are thoroughly experienced in managing and monitoring enterprise-level networks.
- All technicians are trained to the highest industry standards.
Our Servers
- Each machine has hardware level RAID Arrays. Your data is written simultaneously to multiple hard disks at once.
- All of our servers have quad core processors and are purposely underutilized to ensure incredible performance.
Data Back Ups
- Your database is exported to a backup file on the server each evening.
- Backup files are saved to tape regularly and also transmitted to an offsite backup server daily.
Network Reliability
- We partner with 9 different network providers to ensure that our servers are always online.
- Fiber carriers can enter our data centers at separate points to guard against service failure.
- Proactive network management methodology monitors route efficiency and server performance, automatically improving network topology and configuration in real time.
Real Results – From Real Users
Doug
12 Years of CMMS Excellence: How eWorkOrders Delivers for Celgene
eWorkOrders has been providing amazing service to Celgene for about 12 years now and I know you are used to me saying how wonderfully everyone on the team takes care of me and takes care of Celgene as...
12 Years of CMMS Excellence: How eWorkOrders Delivers for Celgene
eWorkOrders has been providing amazing service to Celgene for about 12 years now and I know you are used to me saying how wonderfully everyone on the team takes care of me and takes care of Celgene as a whole but today I really have to highlight how Rachel Stein (technical specialist for eWorkOrders), was able to completely save the day. I won’t bore you with the details but I will say that today she was truly a miracle worker and lifesaver! Rachel is a National Treasure
Doug
Fran
User-Friendly CMMS with Top Support — Simplifies Asset and Preventive Maintenance
I found the training videos and Gerry at the support desk/phone call away, to be VERY helpful in helping me navigate through the system. The videos allowed me to “search by name” and anyway I inputte...
User-Friendly CMMS with Top Support — Simplifies Asset and Preventive Maintenance
I found the training videos and Gerry at the support desk/phone call away, to be VERY helpful in helping me navigate through the system. The videos allowed me to “search by name” and anyway I inputted the subject under “search”, it directed me to a video that helped. Gerry was GREAT, very patient, and knowledgeable both via the phone and emails, so their support is excellent.
At Mount St. Josephs, we only use the asset / preventative maintenance side of the program, but it is easy to input from inside eWorkOrders as well as upload from an Excel spreadsheet. We have over 10 buildings/properties to maintain, so it is very simple to set up each building & assets associated with that building. It allowed me to capture as little or as much data on an asset (boiler, for example), attach manuals, set up a schedule to automatically send a reminder to do the PM, close the PM once the work was completed, along with comments. It allows YOU or maybe a plant manager to see what has been captured. Long-term plans are to have our maintenance crew use the handheld device (IPAD) to access the system remotely. As of now, I print whatever PM is generated and hand it off to the appropriate crew member. You can generate reports to track orders, assets, buildings, etc.
It’s very easy to use to set up your team members for assigning a task and tracking, as well as communicating via email to anyone who needs to be in the know.
The initial setup may take you a little time, depending on how much data you have electronically already. We have over 1000 assets listed. The previous admin had uploaded all of them, and my job was to backfill missing data/ set up the schedule. Due to budget constraints, we are not at full staff, and a real technician inputting some of the data would have been nice (that’s our problem, not eWorkOrders!).
I found the system easy to use, with multiple functions that haven’t even been used yet, but great support to get you what you need.
Fran
Pam
The Perfect Affordable, Reliable, Secure and Easy-To-Use CMMS
Managing the facilities for the US Senate Sergeant at Arms across a large complex requires a lot of time and organization. Above all, it has to be affordable, increase efficiency, reduce costs, and b...
The Perfect Affordable, Reliable, Secure and Easy-To-Use CMMS
Managing the facilities for the US Senate Sergeant at Arms across a large complex requires a lot of time and organization. Above all, it has to be affordable, increase efficiency, reduce costs, and be completely secure. Implementing eWorkOrders streamlined processes, improved inspections, and provided us with daily reports on how our operations were performing. Overall, we are extremely satisfied with eWorkOrders, and I would highly recommend them to anyone looking for a web-based CMMS.
Pam
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