Managing hotels doesn’t have to be a headache. eWorkOrder has the right solution for your business. Our hotel property management systems streamline operations, simplify maintenance management and boost operational efficiency. We empower your teams to stay ahead of issues, reduce downtime, and ensure every guest experience is seamless.
Essential CMMS Features for the Hospitality Industry
Work Order Automation
Hotels and resorts handle numerous maintenance requests daily. A CMMS with automated work order management ensures that tasks are assigned, tracked, and completed efficiently, reducing downtime and improving response times.
Comprehensive Compliance Checklists
Our software allows you to create inspection checklists to ensure compliance with every rule and regulation in your state. Know at a glance what standards have been met and which you’re still working on. And since compliance information is securely stored and easily accessible inside our system, you’ll be able to prove your compliance to any inspector or auditor quickly.
Preventive Maintenance for Guest Satisfaction
When important assets such as HVAC units or water heaters break down or malfunction, the satisfaction of your customers is nearly impossible to guarantee. That’s why preventive maintenance is so important. Use eWorkOrders to implement and maintain an equipment servicing strategy to ensure your assets not only break down less often but also last longer.
Inventory Management
Managing spare parts, linens, cleaning supplies, and equipment is crucial in hospitality. A CMMS with inventory management prevents stock shortages and ensures you always have essential supplies on hand. With built-in parts tracking, staff can monitor spare parts and maintenance supplies in real time, knowing exactly what’s in stock and where it’s located. The system automatically flags when items are running low, using preset reorder points to trigger restocking before essential materials run out. This prevents delays and keeps repair tasks on schedule. In addition, supplier information is stored and organized within the system, making it easier to source the right parts or schedule outside services without scrambling.
Asset Tracking
A hotel PMS offers detailed asset register capabilities, ensuring every piece of equipment, from HVAC systems to laundry machines, is documented with information like warranty terms and maintenance logs. Through real-time asset tracking, hotel teams can instantly locate equipment, reducing downtime and avoiding misplacement. Additionally, lifecycle management tools built into a cloud PMS help hotels anticipate equipment replacements and align capital planning with actual asset performance.
Mobile Access and Permissions
Your housekeepers are on the frontlines of your customer satisfaction efforts. So it only makes sense for them to be able to access your system and generate requests. Does room 163 need new towels? Is the TV in room 247 not turning on? By allowing your housekeepers to input service requests directly into your system, you’ll ensure that rooms are ready for new guests and also provide a timely response to your current guests’ needs. Since eWorkOrders is web-based CMMS software that is accessible on any smartphone, tablet, or computer, your housekeeping team can submit their requests no matter what floor or building they happen to be in.
Benefits of eWorkOrder Hotel Property Management Software
eWorkOrder’s hotel property management software offers several benefits for efficient facilities maintenance.
Efficient Housekeeping
Our hotel property management software brings clarity and coordination to housekeeping by aligning it directly with maintenance priorities. When a room needs urgent repairs or fails an inspection, staff are notified instantly, keeping guests from checking into spaces that aren’t ready. In addition, our software tracks task assignments in real time, so your team knows exactly what’s been cleaned, what needs attention, and what’s on hold for maintenance.
Accurate Maintenance Reporting
With our cloud hotel PMS, hotel operations gain a clear view of maintenance activities across the property. This level of visibility enables teams to make proactive decisions, reduce downtime, and ensure that every guest experience reflects the high standards expected in today’s competitive hospitality environment.
Access to Hotel Data on Mobile Devices
Your maintenance teams no longer need to be tethered to an office. Whether responding to a leaky faucet in a guest room or managing scheduled inspections across multiple properties, having mobile access allows staff to view, update, and track work orders in real-time from anywhere. This reduces delays, improves accountability, and keeps hotel operations running smoothly.
Improved Efficiency
We simplify how your team handles facility maintenance. By centralizing all maintenance activities in one easy-to-use platform, we empower your staff to manage daily operations with greater clarity and speed. Maintenance issues no longer fall through the cracks; our system ensures requests are logged, tracked, and resolved quickly. This means less time spent chasing updates and more time focused on delivering a seamless guest experience, while reducing unnecessary downtime across your property.
Simplified Operations
Our CMMS for hotels brings clarity and control to maintenance by improving operational efficiency across the board. Instead of juggling spreadsheets, paperwork, and endless calls, your team can manage daily operations through one intuitive system. From scheduling recurring work orders to tracking parts and inventory, everything is organized and easy to access. Tasks don’t slip through the cracks, response times improve, and your staff spends less time coordinating and more time doing.
eWorkOrders Facilitates Effortless Hotel Facilities Management
Whether you’re running a cozy boutique inn or managing a sprawling resort, maintaining seamless operations is crucial to guest satisfaction. eWorkOrders empowers hospitality professionals by simplifying day-to-day tasks with intuitive, reliable tools. Our Hotel Maintenance Software is designed to take the complexity out of facilities management, helping your team stay organized, responsive, and efficient.
By streamlining work order management, preventive maintenance, and asset tracking, we reduce operational stress and allow staff to focus on what truly matters, which i creating exceptional guest experiences. With comprehensive Hotel Maintenance Checklists, hotel teams can ensure no detail is overlooked, from HVAC systems to housekeeping schedules.
Trusted across the industry, our CMMS for the Hospitality sector delivers a powerful solution that adapts to your unique needs. eWorkOrders makes it easier than ever to keep your property guest-ready, every day. Request a demo today.
Frequently Asked Questions
What features should a hotel CMMS have?
Key features include mobile access, work order tracking, preventive maintenance scheduling, asset lifecycle management, reporting tools, and integration with front desk systems. These features help ensure timely responses, reduce equipment failures, and maintain guest comfort.
What is the PMS system used by hotels?
A hotel PMS is software that manages front desk operations, reservations, check-ins, check-outs, guest profiles, and billing. It centralizes daily tasks, improves efficiency, and helps staff deliver smooth, personalized service across all departments.
What is the best hotel management software?
The best hotel management software offers robust booking systems, seamless integration with OTAs, intuitive interfaces, real-time reporting, and strong customer support. It should be scalable, cloud-based, mobile-friendly, and capable of handling front desk, housekeeping, and revenue management efficiently.
