When a major cloud provider experiences downtime, maintenance teams feel it immediately. Work orders stall, asset data becomes inaccessible, and preventive schedules slip. During the recent AWS outage, eWorkOrders CMMS remained fully operational—protecting uptime, data integrity, and compliance for organizations managing million-dollar assets.
AWS Outage, Real-World Impact: Why CMMS Uptime Matters
Cloud incidents expose single-provider risk. For operations relying on a cloud-only CMMS, an AWS outage can cause lost connectivity, delayed maintenance approvals, and gaps in asset management records. Every minute offline increases downtime costs, safety exposure, and compliance risk.
- Work orders & PMs: delayed dispatch, missed schedules
- Asset history: incomplete logs hinder troubleshooting
- Regulatory compliance: audit trails and reporting disrupted
- Production uptime: risk to throughput, OEE, and ROI
eWorkOrders runs on dedicated, security-hardened infrastructure—purpose-built for reliability, not dependent on shared hyperscale platforms like AWS
How eWorkOrders Delivered CMMS Reliability During Cloud Downtime
eWorkOrders CMMS is engineered for reliability, redundancy, and data protection—so maintenance operations continue even when large cloud regions wobble.
- Security built-in: Data is encrypted in transit, protected by hardened access controls, biometric and keycard access, and continuous monitoring.
- Reliable infrastructure: Purpose-built data centers with redundant power, cooling, and network paths ensure continuous system availability.
- Data continuity: Full daily backups with off-site storage support fast recovery and disaster resilience.
- High availability: eWorkOrders has maintained exceptional uptime for over 30 years—ensuring that core CMMS functions like work orders, asset tracking, and inventory remain reliably accessible.
- Proven experience: Over 30 years delivering reliable maintenance software to organizations with zero tolerance for downtime.
- Focused mission: We build stable, user-friendly CMMS solutions—not experimental tech—so customers get results they can depend on.
Bottom line: eWorkOrders stayed online while much of the internet didn’t—so your team kept closing work orders, protecting uptime, and safeguarding asset reliability.
Checklist: Questions to Ask Any CMMS Vendor About Uptime
- What’s your infrastructure strategy?
Ask whether they use multi-region or multi-cloud setups—or rely on a single hyperscaler. - How do you handle real-time failover and disaster recovery?
Downtime happens. What’s their plan to keep your data and users online? - Are backups and audit logs geo-redundant and regularly tested?
Backups don’t matter if they’re not accessible when it counts. - How is data integrity protected during provider-level incidents?
Ensure there’s a plan for data consistency even when parts of the stack fail.
Request a demo to see how eWorkOrders ensures CMMS reliability, asset management software uptime, and secure maintenance workflows.
Why “Lowest Cost” Can Be the Highest Risk
Ultra-low pricing (e.g., $20 per user per month) often comes with hidden trade-offs: shared infrastructure, minimal redundancy, limited support, and less rigorous security. These cost-cutting measures might look attractive upfront—until a system outage disrupts your maintenance operations, leads to compliance gaps, or damages your brand reputation.
Choosing a CMMS with a resilient, purpose-built architecture ensures your production stays running, your data remains secure, and your compliance requirements are met—especially when it matters most.
Key Takeaway
AWS outages and other cloud disruptions won’t be the last challenge your maintenance operations face. To stay resilient, choose a CMMS that prioritizes uptime, data security, and continuity.
With eWorkOrders, you get:
- Proven reliability: Over 30 years of supporting mission-critical maintenance programs without compromise.
- Dedicated, hardened infrastructure: Purpose-built data centers engineered for high availability and security.
- Robust data protection: Encryption in transit, strict access controls, and continuous monitoring.
- Business continuity: Daily off-site backups, tested disaster recovery, and seamless failover to minimize downtime.
- Focused expertise: A CMMS built for simplicity and results—not trendy buzzwords.
Choose eWorkOrders to keep your maintenance operations running smoothly, no matter what.
FAQs: Cloud Outages, CMMS Uptime, and eWorkOrders
How do cloud outages affect CMMS platforms?
Single-provider dependency can interrupt access to work orders, asset data, and preventive schedules—leading to downtime, compliance gaps, and higher costs.
How did eWorkOrders maintain uptime during the AWS outage?
eWorkOrders relied on purpose-built, dedicated infrastructure with built-in redundancy, high-availability data tiers, and rigorous disaster recovery procedures—ensuring continuous access and reliability without dependence on a single cloud provider.
What happens to my data if AWS has a major service disruption?
AWS maintains backups and replication across availability zones, but customers should implement additional geo-redundant backups and recovery plans to maintain data availability and integrity during major outages.
eWorkOrders does not rely on AWS for any services due to their unreliability. If you use eWorkOrders, your data is replicated across different servers in different data centers to ensure data consistency.
What makes eWorkOrders different from low-cost CMMS tools?
Architectural resilience, proven reliability, enterprise-grade security, and responsive support—prioritizing uptime over headline pricing.
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