How much does CMMS software cost?
CMMS pricing typically depends on the model (flat vs per-user), number of sites, security requirements (like SSO), integrations, storage, and support needs. The best way to compare is to match pricing to your workflow and required controls.
Is CMMS priced per user or unlimited users?
Many CMMS platforms charge per user, while some offer flat pricing with unlimited users. Unlimited-user plans can help teams roll out work requests and work orders broadly without adding seats as adoption grows.
What features should be included in a CMMS plan?
Most teams look for work orders, preventive maintenance scheduling, asset management, and reporting. Many also need mobile access, QR/barcode scanning, inventory/materials, and dashboards to track maintenance KPIs.
Can we upgrade or downgrade plans?
Yes. Many teams start with a core plan and upgrade when they need additional controls such as multi-site tools, SSO, advanced integrations, or expanded workflows.
Do plans include updates and support?
A modern CMMS should include ongoing updates and vendor support. Confirm which support channels are included (phone, web, email), and whether higher tiers add a dedicated account manager or priority support.
Can a CMMS integrate with other systems?
Yes. Many organizations connect CMMS data to ERP/finance, HR, inventory, BMS/SCADA, or analytics tools. Ask about available integrations, API access, and implementation support.