eWorkOrders CMMS Makes Property Management Scalable
Business Challenge
Objective
Corporate management wanted to bring all divisions and offices into an easy-to-use centralized and standardized collaborative platform to ensure that the management process was cost-effective, efficient and defined. They needed a system to track customer\tenant requests through to resolution as well as to schedule and track preventive maintenance activities. They were looking to improve customer satisfaction, reduce costs, refine processes and improve response times.
Methodology
To achieve the optimal ROI from their properties, they needed a system that takes the worrying out of maintaining them. The customer stated, “I am extremely happy with eWorkOrders CMMS software, we have had a very positive experience with the eWorkOrders software and support”. On his recommendation to corporate, they implemented the services to manage their properties.
eWorkOrders CMMS software was able to instantaneously manage preventive maintenance, tenant requests, generate work orders, view the status of previous work orders and inventory, and provide in-depth reports that show historical, current, and future trends for each of their properties and assets. Because eWorkOrders CMMS is available through mobile devices, their managers’ service requests and information were available through their computers, smartphones, and tablets.
Results
By implementing eWorkOrders CMMS software solution, this real estate investment business was able to:
- Have a standardized collaborative platform that ties all locations and business units into a centralized, easy-to-use, information portal.
- Corporate now has transparency into actionable data that can be leveraged to make smarter and more effective accounting and business decisions.
- Automate processing efforts and decrease manual data entry tasks.
- Manage costs, suppliers, and vendors.
- Maintain inventory and maintenance and reduce costs.
- Simple, one-click, and easy-to-use software.
- Outstanding technical support.
- Software refined processes and improved response times.
- Enjoyed working with the eWorkOrders team!
As a courtesy to our customers, we do not publish company names, but the actual case studies are available upon request.
