User training is available in two different formats:
- Web Conference
- Online Videos
The web conferences can have multiple attendees and they can attend from separate locations. Training sessions are recorded and can be shared with other users that are unable to attend.
Administrators typically go through a setup session done via web conference. During this session they will configure most settings and begin setting up users. After attending that session they typically understand most concepts in the system and can apply those to using other sections as well.
There is also online help for everything in the system.