McDonald’s Streamlines Process with eWorkOrders CMMS Software

For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes and improved productivity in the management of service requests, work orders and communications between my team of 7 maintenance technicians and the restaurant GMs. Before the implementation of eWorkOrders, we were keeping individual lists at the various stores on repairs and requests. Having to manage all of the maintenance for all of these facilities, equipment, coolers, etc., left me and my team with some very long lists to manage. Although we thought that the process was working fine, we knew that there had to be a more efficient way to manage our facilities. After meeting with Norm, my account representative, he understood my challenges and did a demo of eWorkOrders CMMS software that showed me the capabilities and how eWorkOrders could improve my existing processes. We decided to implement eWorkOrders throughout our restaurants. That was the best move I have ever made! The store GMs all love knowing that all of their requests they entered into the eWorkOrders system are being tracked and will be completed in a very timely manner, including the ordering of parts, etc. With the robust standard set of reports, we can now track activities at the individual and store level and analyze the data for improvements. Being able to put in a service request and manage work orders from a mobile device is just awesome! I wish I had eWorkOrders years ago. Thank you, Norm for your help and professionalism in getting us up and running with eWorkOrders. Norm is always available when I have questions or issues to improve what I’m doing since I’m not the most proficient person when it comes to computer stuff. The good news is you don’t have to be. Hope I’m not sounding like a salesman because I’m not, I’m just a very satisfied Customer.

Mike
Facilities Supervisor
McDonalds Franchisee


Testimonials

Best Product Available For The Money

Creating and monitoring work orders is very intuitive and valuable. The ability to verify what work was done and what parts were used is priceless.… Read more “Best Product Available For The Money”

oranges_growers_cmms

McDonald’s Streamlines Process with eWorkOrders CMMS Software

For the last 24 years, I have been managing the maintenance and repair of over 42 McDonald’s restaurants. The eWorkOrders CMMS has streamlined many processes… Read more “McDonald’s Streamlines Process with eWorkOrders CMMS Software”

Fantastic Service – Outstanding Support

“You guys are fantastic and everyone should know.”                                  … Read more “Fantastic Service – Outstanding Support”

Celgene increases productivity eWorkOrders CMMS

Excellent Software! Excellent Technical Team!

We are a franchise operator for over 400 restaurants including, KFC’s, Pizza Huts, Taco Bell’s, Tim Hortons, A&W’s and Long John Silvers.  Our Account Manager,… Read more “Excellent Software! Excellent Technical Team!”

excellent software

Improved processes at a very affordable price.

The use of the eWorkOrders platform has facilitated the management and streamlining of our operations and maintenance workflow.  System features, coupled with the responsiveness of… Read more “Improved processes at a very affordable price.”

CMMS and Water Treatment Plants