Customer Challenge: Making life easier, enjoyable and safe for their residents is the top priority for this senior living facility. Managing buildings for residents, normal living, assisted living, a nursing home, along with social events, requires a lot of maintenance. They were looking for a centralized maintenance management system that could track compliance issues, schedule preventative maintenance, manage expenses, issue work orders, and provide useful reports.
Success Solution: Our CMMS solution offered them a variety of features that they were able to utilize to streamline their daily maintenance, manage their preventive maintenance, work orders, expenses and provided them with extensive reports to help them meet their compliance requirements. We demonstrated our preventative maintenance module that features easy scheduling, simple task assignment, notifications, and much more. Our user-friendly work order module gives their maintenance teams the ability to create, assign, schedule, and track work orders from their computer or mobile device. With access to hundreds of reports, they can easily generate and filter information to meet the requirements for their inspections and compliance regulations. They were very impressed with our experience working in this industry, exceeding their expectations and the inclusion of additional features that would help them improve other processes and increase efficiency.